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Cannot Access Internet


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3 replies to this topic

#1 edp333

edp333

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Posted 12 January 2010 - 11:07 PM

After removing a virus with MBAM the computer cannot access the Internet through Internet Explorer or Explorer. The computer is running XP Home and started with IE6. Ran SFC /scannow with no success. Then upgraded to IE 7 hoping to repair IE with no success. Tried using 69.147.76.15 to eliminate the DNS server with same results. Other computers work fine on the same cat 4 cable.

ipconfig/all shows all necessary IPs and subnet masks. Can ping and trcert Yahoo with 69.147.76.15. Cannot ping www.Yahoo.com.

Any suggestions or ideas?

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#2 edp333

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Posted 19 January 2010 - 04:21 AM

Can someone refer me to a website that is able help me?

#3 RedDawn

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Posted 19 January 2010 - 07:52 PM

Hi edp333,

Try this:

Reset LAN/Proxy Settings.
1. Open Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Click the Connections tab.
4. Under Local Area Network (LAN) settings, click LAN settings.
5. In the window that opens, Uncheck all boxes and click OK.

#4 I'm too old for this

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Posted 22 January 2010 - 03:18 PM

I have the same issue with one of my clients computers. The problem is DNS is corrupted. I will post a solution as soon as I find one.




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