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Vundo has wreaked havoc on my girlfriend's laptop


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24 replies to this topic

#1 J Andresen

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Posted 12 January 2010 - 09:40 PM

Hello everyone,

I'm sorry to make a post that doesn't include any logs or anything, but I couldn't even make it through the preparation instructions. Symantec says that the machine has Vundo.Trojan, and it is a mess. Constant "virus" messages, can not open programs at times, going to this website takes me to other sites, and I can't run Malwarebytes' Anti-Malware. Even dds.scr, if I run it immediately after logging into windows, it runs its process, but just disappears and does not open notepad. Is there anything anyone can do to help, or is this a lost cause? I have never seen anything this bad before. And nervous to let my gf use my computer now. heh. Any help is appreciated.

John

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#2 Orange Blossom

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Posted 12 January 2010 - 11:07 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum so we can get you started.

~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 J Andresen

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Posted 13 January 2010 - 11:59 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum so we can get you started.

~ OB

Thank you! Sorry for the mistake.

#4 boopme

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Posted 14 January 2010 - 12:10 AM

Hello, Try it this way
First run RKill.... then MBAM immediately. This may require a few attempts.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.

Post the MBAM scan log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

EDIT.I am logging off til the am.

Edited by boopme, 14 January 2010 - 12:11 AM.

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#5 J Andresen

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Posted 15 January 2010 - 07:12 PM

Sorry about the slow response. This week has been crazy, but I will be able to follow these steps either tonight or tomorrow. Thank you for the help!

#6 boopme

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Posted 15 January 2010 - 11:58 PM

No problem.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 J Andresen

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Posted 17 January 2010 - 01:41 PM

The tool seems to be working, but even after trying to remove MBAM and reinstall it, MBAM.exe seems to be deleted immediately after installation. The shortcut to the program doesn't work, and the file is not there in my MBAM folder.

#8 boopme

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Posted 17 January 2010 - 01:52 PM

Did you reboot ? Then you must rerun RKill.

Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***

Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


If still no joy, Try SAS instead so we can get some junk off.
Run RKill

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#9 J Andresen

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Posted 17 January 2010 - 04:33 PM

Hah! I renamed mbam.exe the second it created the file in installation, so it didn't delete it immediately like it had been.

Do I need to click "Remove selected" before sending you the log that I have? Or leave it as it is?

#10 J Andresen

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Posted 17 January 2010 - 08:41 PM

I'm going to guess you mean the log after clicking Remove. Here it is:

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/17/2010 3:55:06 PM
mbam-log-2010-01-17 (15-55-06).txt

Scan type: Full Scan (C:\|)
Objects scanned: 147616
Time elapsed: 42 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 1
Registry Values Infected: 3
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 31

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\nifodiyu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\tulowifi.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\wokoguri.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{3d18d7e5-ebf2-4cd1-93d2-344f7e8b2f40} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yizukopuf (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{3d18d7e5-ebf2-4cd1-93d2-344f7e8b2f40} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\zuhulozaw (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: tulowifi.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\nifodiyu.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\nifodiyu.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\baniwiki.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dijawipo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hedafatu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kakekuze.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mezeweku.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nifodiyu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\tinonere.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tulowifi.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\wefeyubi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wilawibe.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wokoguri.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\yovorize.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yupohote.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\APTemp\APQC.tmp (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP113\A0016596.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP113\A0016597.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP113\A0016598.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP114\A0016643.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP114\A0016663.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP114\A0016676.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0021725.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0021726.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0021727.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0021728.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0026792.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0026793.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0026794.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0026795.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B8E45693-F145-410D-872B-EBD5222B4A78}\RP115\A0026796.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\jepazeje.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Shannon E. Smith\Local Settings\Temp\e.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

#11 boopme

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Posted 17 January 2010 - 10:38 PM

OK, this is looking real good.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 J Andresen

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Posted 17 January 2010 - 11:16 PM

When I click "Check for updates" I get an error message saying,

"An error occurred. Please report the following error code to the Malwarebytes' Anti-Malware support team.

Error code: 732 (2, 0)

The system cannot find the file specified."

#13 boopme

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Posted 17 January 2010 - 11:20 PM

Hello ,try this . If still no luck do the SAS scan and try again.
MBAM 732 error
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.


See this also if needed
MBAM 732

Edited by boopme, 18 January 2010 - 02:47 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 J Andresen

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Posted 18 January 2010 - 05:59 PM

Since I couldn't update my MBAM, went along with all the steps, and still can't update it. I have an SAS log which I have below. Should I go ahead and do a Quick Scan in MBAM?

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/18/2010 at 04:18 PM

Application Version : 4.33.1000

Core Rules Database Version : 4446
Trace Rules Database Version: 1978

Scan type : Complete Scan
Total Scan Time : 00:46:39

Memory items scanned : 245
Memory threats detected : 0
Registry items scanned : 5169
Registry threats detected : 0
File items scanned : 36479
File threats detected : 3

Trojan.Agent/Gen-Nullo[Short]
C:\AVENGER\NIFODIYU.DLL
C:\AVENGER\TULOWIFI.DLL
C:\AVENGER\WOKOGURI.DLL

#15 boopme

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Posted 18 January 2010 - 11:03 PM

Yes run it again.. SWe'll keep trying it after a different tool.

next we'll run Drweb-cureit
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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