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Yahoo/Google redirect when using IE


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#1 JT771

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Posted 12 January 2010 - 09:25 PM

Like many other posts, I too am having some issues with Yahoo and Google searches being redirected when I use Internet Explorer. Sometimes it takes 2 tries, sometimes it takes 6 tries to get to the desired site. I'm also getting some random pop ups in both IE and Firefox. The pop ups aren't that frequent, but they are still there. FWIW, there are no redirects in Firefox.

Background: this past weekend I somehow got Antivirus Live. It made AVG and Malwarebytes useless. I ended up booting into safe mode, uninstalling the programs, and then loading Malwarebytes (with a renamed exe file) via a USB drive, and then running it while still in safe mode. Thanks to this site, I had the instructions and directions to get rid of Antivirus Live.

I ran Malwarebytes a few different times (in normal mode) over the past couple of days and it was still finding a couple of infections until the scan earlier today that came up clean. AVG was reinstalled and its scan came up clean today. Today I downloaded SuperAntiSpyware and it found a few infections that Malwarebytes didn't catch. Even with all of that, the redirects and pop ups are still happening to the point IE is almost useless for doing searches. Any guidance would be greatly appreciated!

I'm using Windows XP (Sp3) and IE8.

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#2 JT771

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Posted 18 January 2010 - 09:10 PM

I recently had a bout with antivirus live and got everything pretty much back to normal. However when I run MBAM it finds a Rootkit.Agent in C:\WINDOWS\system32\drivers\qumpr.sys. It says I need to reboot in order for some parts to be removed so I reboot. But if I scan again immediately after the reboot, the same infection comes up.

After the antivirus live episode, I have had issues with Google/Yahoo searches being redirected and will randomly get an ad pop up (but nothing crazy bad). This redirect problem is a lot worse in IE than it is in Firefox.

What do I need to do to get rid of this rootkit infection? Should I take this to the HJT forum?

#3 Orange Blossom

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Posted 19 January 2010 - 05:34 PM

Hello,

I'm sorry your post didn't get a response. We are overwhelmed and at times things slip past us. I have merged your two topics in the Am I Infected forum for the sake of continuity.

Because of the nature of rootkits, yes you do need to receive assistance in the HiJack This forum and I see that you have posted here: http://www.bleepingcomputer.com/forums/t/288452/googleyahoo-redirect-and-pop-ups/ Please be assured that your topic there WILL get picked up, it may just take some time.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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