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computer hijacked by Malware Defense


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4 replies to this topic

#1 Jinx_615

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Posted 12 January 2010 - 09:18 PM

My son's computer has been hijacked by a malicious program called Malware Defense. It won't let me see the program in my computer. It won't let me access anything. It keep telling me I need to acitivate their program. Please tell me how to get rid of it. You helped before with the Smitfraud. This is worse.

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#2 trev47

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Posted 13 January 2010 - 12:17 AM

Try the guide at http://www.bleepingcomputer.com/virus-remo...malware-defense

#3 Jinx_615

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Posted 14 January 2010 - 11:59 PM

I followed your directions for getting rid of Malware Defender on my son's computer. Once I got to the part where MBAM asks for reboot to delete last of the files. Upon reboot the dang thing reinstalled itself and disabled mbam and spybot S & D as well as my AVG. So I have gone through the steps again up to rebooting my computer. This time when I rebooted and everything was fine because I disabled auto updates before I rebooted. This virus puts a symbol mimicking microsoft updates and tricked me into reinstalling. This time when it told me I had updates to install, I did not engage it. but how do I get rid of it for good. If I could enable a firewall of some sort or maybe disable the auto restore. I don't know what to do. I have to use a different computer to get mbam up it will not down load on the sick computer.

Along with disabling my security center it disabled the multi user sign-in screen so only one person can be logged on. I hope you can help. It might be some form of Trojan.Vundo at least that is what the mbam log says there are 4 .dll files that is wants to delete on reboot. You have helped me on a couple of occasions. I appreciate all that you guys do. I have limited financial resources so I depend alot on your help. thanks Jinx. :thumbsup:

#4 Orange Blossom

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Posted 15 January 2010 - 10:41 PM

Hello Jinx_615,

I have merged your logless topic to your previously existing topic in the Am I Infected forum. Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you cannot produce the DDS logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 Orange Blossom

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Posted 17 January 2010 - 12:09 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/287593/unknown-pogram-maybe-vundo-type/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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