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"Malware Defense" gone, but problems continue.


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#1 Kykk

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Posted 12 January 2010 - 08:31 PM

Hello. I was troubled by Malware Defense this morning, and followed your guide to remove it. After completing the guide I still couldn't delete the .dll, instead got a message saying access denied. After rebooting, the file and whole folder were gone. But here the problems begin.

1. iexplore.exe runs without me starting it, and without window opening.
2. nod32 doesn't run on windows startup (and I can't seem to run it in the background). "Malware Defense" tried uninstalling it, maybe it succeded?
3. Can't install/run antispyware properly. Tried Malwarebytes, Spybot S&D and a couple of others. They all show up in running processes in Task manager, but the application doesn't show.
4. Every now and then I'm "tabbed out" of the active window.
5. Using Mozilla FF as standard browser, everytime I reboot I get asked if I want to use FF as standard browser. It's also alot slower than it used to be. Any googling takes 15-20 sec. I have a 100/100 connection. Running speedtest.net I got 90/4, normally I get ~90/60.

I've been able to run Spyware doctor and a-squared, both found some minor issues, but nothing changed after fixing those problems. So here's the DSS log, and I've attached the other file + rootrepeal log and RSIT logs in case that helps.

Attached Files



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#2 etavares

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Posted 17 January 2010 - 09:16 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  1. Click on the My Controls link at the top of the page to enter your control panel.
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Information on A/V control HERE

PS> Please cut and paste your log into the reply...it's easier for us to work with and it also allows it to be searchable in case others have similar issues.


If I don't respond within 2 days, please feel free to PM me.
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#3 Kykk

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Posted 20 January 2010 - 02:07 AM

"Status update"

Hello, thanks for your response. Since my original post the main problem has been fixed, but I still might need help.

The performance of my PC got gradually worse, freezing more often, IE popping open every now and then (opening a site other than the startpage), certain internet sights getting blocked (including www.bleepingcomputer.com) on both IE and Mozilla FF (which is my main browser). So I decided to backup everything of importance, mainly personal photos and text files, and prepare to reinstall WinXP.
But since earlier I had prepared for a response from here by downloading some programs that I had seen mentioned in other threads dealing with a similar problem to mine. So I took a shot and ran the combofix.exe program (though the file had a different name). It kept warning me that ESET Nod32 was running, but there was no possibility for me to turn it off. As I mentioned in the first post, my problems included not being able to run AV programs properly.
However, combofix seemed to run smoothly, doing a couple of update downloads and restarting my PC. After a while, after getting the report, my PC was seemingly back to normal, running smoothly as ever.

Now, since running combofix, I have done numerous scans including Spyware Doctor, a-squared, Spybot S&D, MBAM, Lavasoft Ad-Aware, ESET online scan, Kaspersky online scan. Neither of them have found anything major. So my questions are these is there anything else I should do that I haven't already done and what should I do with the combofix files? And also if you have any suggestions on as what to do to prevent programs such as Malware Defense and the H8SRT trojan from coming back?

I've included the DDS log files in case you wanna have a look to make sure everything is ok. I also attached the log from combofix (whoever is behind this program is a hero - thank you!).


DDS (Ver_09-12-01.01) - NTFSx86
Run by Thornton at 7:31:02,04 on 2010-01-20
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.46.1033.18.1023.644 [GMT 1:00]

AV: ESET NOD32 antivirus system 2.70 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\a-squared Free\a2service.exe
C:\PROGRA~1\CACHEM~1\CachemanXP.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Personal\bin\Personal.exe
C:\Documents and Settings\Thornton\Desktop\Downloads\Anti-spyware\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.facebook.com/home.php?
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live inloggningshjälpen: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [nod32kui] "c:\program files\eset\nod32kui.exe" /WAITSERVICE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\personal.lnk - c:\program files\personal\bin\Personal.exe
IE: E&xportera till Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: c:\windows\system32\imon.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1241392289335
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1241392277335
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {7B6F4424-5153-4B85-A40B-06AAF7959A0B} = 84.246.88.10,84.246.88.20
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\thornton\applic~1\mozilla\firefox\profiles\lp8pprgh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.imdb.com/
FF - plugin: c:\program files\personal\bin\np_prsnl.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.visited_color", "#551A8B");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".se");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.videoFeeds.handler", "ask");

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-13 64288]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-1-12 207792]
R0 viasraid;viasraid;c:\windows\system32\drivers\viasraid.sys [2009-5-3 77312]
R1 nod32drv;nod32drv;c:\windows\system32\drivers\nod32drv.sys [2009-5-3 15424]
R2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-11-19 1858144]
R2 CachemanXPService;CachemanXP;c:\progra~1\cachem~1\CachemanXP.exe [2009-5-22 359424]
R2 NOD32krn;NOD32 Kernel Service;c:\program files\eset\nod32krn.exe [2009-5-3 552064]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-1-12 359624]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-1-12 1141712]
S3 TdsNordecr;Nordea NCR1 SmartCard Reader;c:\windows\system32\drivers\nordecr.sys [2009-10-30 23040]

=============== Created Last 30 ================

2010-01-17 05:58:34 0 d-sha-r- C:\cmdcons
2010-01-17 05:57:22 77312 ----a-w- c:\windows\MBR.exe
2010-01-17 05:57:19 261632 ----a-w- c:\windows\PEV.exe
2010-01-17 05:57:19 161792 ----a-w- c:\windows\SWREG.exe
2010-01-17 05:57:18 98816 ----a-w- c:\windows\sed.exe
2010-01-17 05:56:57 0 d-----w- C:\schrauber10195s
2010-01-17 05:47:21 0 d-----w- C:\schrauber
2010-01-14 03:30:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-14 03:30:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-14 03:30:53 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-14 03:30:52 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-14 03:20:56 0 d-----w- c:\windows\pss
2010-01-14 02:55:52 0 d-----w- c:\docume~1\thornton\applic~1\ParetoLogic
2010-01-14 02:55:47 0 d-----w- c:\program files\common files\ParetoLogic
2010-01-14 02:55:44 0 d-----w- c:\program files\ParetoLogic
2010-01-14 02:55:44 0 d-----w- c:\docume~1\alluse~1\applic~1\ParetoLogic
2010-01-13 01:55:02 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-01-13 01:53:18 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-13 01:52:30 0 d-----w- c:\program files\Lavasoft
2010-01-13 01:20:35 0 d-----w- c:\program files\trend micro
2010-01-12 23:21:58 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2010-01-12 15:22:57 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2010-01-12 15:22:56 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-01-12 15:22:47 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-01-12 15:22:47 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2010-01-12 15:22:47 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2010-01-12 15:22:47 207792 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2010-01-12 15:22:43 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2010-01-12 15:22:43 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2010-01-12 15:22:40 0 d-----w- c:\program files\Spyware Doctor
2010-01-12 15:22:40 0 d-----w- c:\program files\common files\PC Tools
2010-01-12 15:22:40 0 d-----w- c:\docume~1\thornton\applic~1\PC Tools
2010-01-12 15:22:40 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools

==================== Find3M ====================

2009-10-29 07:45:38 916480 ------w- c:\windows\system32\wininet.dll
2009-05-03 23:55:52 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009042720090504\index.dat
2009-05-03 23:55:52 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009050420090505\index.dat

============= FINISH: 7:31:35,12 ===============

Attached Files



#4 sundavis

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Posted 21 January 2010 - 09:02 AM

Hi Kykk,



Welcome to BleepingComputer HijackThis Logs and Malware Removal, welcome.gif
My name is sundavis, I will be helping you to deal with your Malware problems today.

Due to the warning from the developer of combofix, this tool should not run by oneself for being unsupervised. Sometimes, it will result into an unbootable machine.

Since the culprit is gone, your pc seems to back to normal. Tell me if you have any remaining issues on your pc. Otherwise, we my warp this up and the final instruction should be given shortly.




#5 Kykk

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Posted 25 January 2010 - 07:23 PM

Hello sundavis

As I said in my other post I used combofix as a last resort, as i could no longer access these forums or any other pc forums for that matter. I have not had any problems since I ran combofix, but I would like to point to my last post:

QUOTE
Now, since running combofix, I have done numerous scans including Spyware Doctor, a-squared, Spybot S&D, MBAM, Lavasoft Ad-Aware, ESET online scan, Kaspersky online scan. Neither of them have found anything major. So my questions are these is there anything else I should do that I haven't already done and what should I do with the combofix files? And also if you have any suggestions on as what to do to prevent programs such as Malware Defense and the H8SRT trojan from coming back?


Thanks again for responding. =)

#6 sundavis

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Posted 25 January 2010 - 11:58 PM

Hi Kykk,



Please uninstall your outdated java (Java™ 6 Update 14) via Add/Remove Programs. Install a new one from Here and clear your java cache afterwards.

Visiting crack and warez sites and/or downloading crack software as well as downloading files from undocumented sources via P2P channels are sure ways to get infected.

This is most likely the cause of your infection. You should be extremely careful while installing any free programs and music codecs packs.

Other than that, your log appears clean now. thumbup.gif If you have no remaining issues on your pc, let's do some tidy up and we can send you on your way.


Step1

Click START then RUN
Now copy/paste ComboFix /Uninstall in the runbox and click OK.
Note the space between the X and the /Uninstall, it needs to be there.



This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.


Now that your system is clean, kindly follow these simple steps in order to keep your computer clean and secure:

  1. Update your antivirus programs

    Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system. You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check

  2. Update all programs regularly - Make sure you update all the programs regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

  3. Backup your valid registry -ERUNT (Emergency Recovery Utility NT) allows you to store a complete backup of your registry and restore if needed. Due to malware affects, a corrupt registry can prevent a system from booting. You're well advised to backup your valid registry while the system is clean now. For more info: Here and Here .


Please check out Tony Klein's article "How did I get infected in the first place?"
Read some information Here how to prevent Malware.


Glad to be of help. Safe surfing!!


#7 sundavis

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Posted 30 January 2010 - 10:31 PM

Since this issue appears resolved ... this Topic is closed.

Glad we could help.

Everyone else please begin a New Topic.





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