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Ebay screen is asking for personal info


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#1 phoenix13

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Posted 12 January 2010 - 03:57 PM

Hello. After reading others' posts about the same problem, I am here for some help.
I am using Firefox and when I go to Ebay then go to My Ebay and have to sign in then I get the new screen of asking for name, address, mothers maiden name, credit card number and PIN. I know Ebay wouldn't ask for this since I have had this account since '98. It is also making the system run slow.

I did do a Restore back to before Christmas then to the 1st of December but the problem is still here. I did try the same login on a laptop with a wireless connection and was able to do the login with no problem. I have read others have had success using Goggle Chrome, so loaded that and it worked ok. But I can only imagine what else is still going on behind the scenes of my infected computer.

I must hand it to them..whoever designed this phishing Ebay screen certainly did a good, convincing job. I believe I even got it once on the PayPal signin screen.

Any help would be appreciated. Thanks

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#2 quietman7

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Posted 15 January 2010 - 12:09 AM

It's possible that you have an infected Master Boot Record so lets check it to be sure.

Please download mbr.exe and save it to your desktop <- (Important!).
  • Double-click on mbr.exe and allow the mbr.sys driver to load if asked.
  • A black DOS window will open and quickly disappear. This is normal.
  • A log file named mbr.log will be created and saved on your desktop.
  • Copy and paste the results of the mbr.log in your next reply.
Please download SystemScan and save it to your desktop.
  • Be aware that the file name will be randomly generated (i.e. sys95769.exe) to deceive malware which may attempt to disabled it.
  • If any installed security tools (anti-virus) detects the file as malware or suspicious while downloading or attempting to run, ignore the alert.
  • Double-click on sys*****.exe to start the tool.
  • A read before proceeding disclaimer will appear.
  • Uncheck <- Unflag the checkbox to disable updates! next to the version number at the top.
  • After reading, check the box I have read and agree. Please let me...proceed!, then click the Proceed button.
  • When SystemScan opens, click the "Unselect all" button.
  • Important: Under "Make your choice and than click...", check the boxes next to:
    • PC accounts
  • Everything else should be unchecked.
  • Click "Scan Now".
  • Another warning box will appear. Please follow the instructions and click Ok.
  • Please be patient while the scan is in progress.
  • Systemscan will scan your computer and create a folder named suspectfile on the Desktop to save its report.
  • When the scan is complete, Notepad will automatically open a log file named report.txt with the results.
  • Copy and paste the contents of report.txt in your next reply.

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