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Just trying to cleanup comp, please advise


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2 replies to this topic

#1 frozen_reign

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Posted 22 August 2005 - 09:44 PM

Please help me cleanup a friends computer and tell me what is okay to remove and what i NEED to keep. Also, the printer is acting up. The computer queues print jobs but will print none of them, but if it is restarted it will print all the queued print jobs. When restarting the computer it asks to end task a program, and i do not know which program it is. I assume that if that program is deleted then the printer will print. Anywho, thank you for all the help in advance.

Logfile of HijackThis v1.99.1
Scan saved at 8:36:46 PM, on 8/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {7A1693A1-AFAF-4F1E-9B05-EEC38A85FBF3} - C:\WINDOWS\SYSTEM32\q2qr9ri.dll
O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\WINDOWS\SYSTEM32\3dioa1o.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [dgsgjlg] C:\WINDOWS\System32\dgsgjlg.exe
O4 - HKLM\..\Run: [wmplayer] C:\Program Files\Windows Media Player\wmplayer.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\RunOnce: [qe2ftc.exe] C:\WINDOWS\System32\qe2ftc.exe /k
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: (no name) - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{429D7559-4E6D-444A-A535-833F930A110C}: NameServer = 63.227.242.16,207.108.224.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{429D7559-4E6D-444A-A535-833F930A110C}: NameServer = 63.227.242.16,207.108.224.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{429D7559-4E6D-444A-A535-833F930A110C}: NameServer = 63.227.242.16,207.108.224.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

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#2 Daemon

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Posted 23 August 2005 - 08:19 AM

We'll use some clean-up tools first - if you already have any of these and you are sure they are the latest version then just skip and move on to the next one.

Click here to download Spybot Search & Destroy v1.4 - install, update, scan and fix all RED items it finds. Reboot when done.

Click here to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file.
  • Click "Start"
  • Select "Perform Full System scan"
  • Click "Next" to start the scan.
When the scan is finished, the screen will tell you if anything has been found.
  • Click "Next". The bad files will be listed.
  • Right click the pane and click "Select all objects" - this will put a check mark in the box at the side.
  • Click "Next" again
  • Click "OK" at the prompt "# objects will be removed. Continue?".
Reboot when done.

Click here to download Microsoft AntiSpyware Beta, check for updates and run it. Reboot when done.

Click here to download ewido security suite - it is a trial version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed. If you are having problems with the updater, you can use this link to manually update ewido. Then:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin (do not open any folders or open the windows control panel while the scan is in progress).
  • While the scan is in progress you will be prompted to clean files, click OK
  • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.

Rescan with HJT and post a new log here together with the ewido log so that any remnants can be removed manually.
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#3 Daemon

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Posted 17 September 2005 - 02:21 AM

Due to inactivity this topic will be closed.

If you need this topic reopened, please email the moderating team - be sure to include the address of the thread and the name you posted under.
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