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All search engines are redirecting me


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6 replies to this topic

#1 americanbash

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Posted 11 January 2010 - 05:45 AM

Hi, everytime I have tried a search in either yahoo, google or ask.com I get redirected to the wrong website. This occurs in both IE and Firefox, how can I stop this problem? I am currently running on Windows 7.

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#2 swagger

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Posted 11 January 2010 - 10:18 AM

Hello americanbash and welcome to Bleeping Computer! :thumbsup:

My username is swagger and I'll be helping you! Please read an follow the set of instructions below:

::MBAM::

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

::GMER::

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

In your next reply, please include the following log(s):
  • MBAM
  • GMER
Regards,
swagger

#3 americanbash

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Posted 12 January 2010 - 04:21 AM

I ran those scans and there was one infection found for sure that I had deleted through Malwarebytes. But here are the logs. What do I do next?

Malwarebytes' Anti-Malware 1.44
Database version: 3546
Windows 6.1.7600
Internet Explorer 8.0.7600.16385

1/12/2010 3:04:12 AM
mbam-log-2010-01-12 (03-04-12).txt

Scan type: Quick Scan
Objects scanned: 99624
Time elapsed: 3 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


================================

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-12 03:17:12
Windows 6.1.7600
Running: f3rq3kn0.exe; Driver: C:\Users\owner\AppData\Local\Temp\pglcapow.sys


---- System - GMER 1.0.15 ----

INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C38AF8
INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C38104
INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C383F4
INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C20634
INT 0xD2 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C20898
INT 0xDF \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C381DC
INT 0xE1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C38958
INT 0xE3 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C386F8
INT 0xFD \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C38F2C
INT 0xFE \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82C391A8

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwSaveKeyEx + 13AD 82C98579 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 82CBCF52 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
.text C:\windows\system32\DRIVERS\tos_sps32.sys section is writeable [0x8B323000, 0x3C849, 0xE8000020]
.dsrt C:\windows\system32\DRIVERS\tos_sps32.sys unknown last section [0x8B368000, 0x3DC, 0x48000040]
.text peauth.sys 98A2FC9D 28 Bytes [8F, 31, 0C, 06, 07, 0C, F6, ...]
.text peauth.sys 98A2FCC1 28 Bytes [8F, 31, 0C, 06, 07, 0C, F6, ...]
PAGE peauth.sys 98A35E20 101 Bytes [64, 21, 74, CB, 9B, 04, 8C, ...]
PAGE peauth.sys 98A3602C 102 Bytes [C7, F6, 47, D7, AF, 04, 63, ...]

---- User code sections - GMER 1.0.15 ----

.text C:\windows\system32\svchost.exe[1012] ole32.dll!CoCreateInstance 76B957FC 5 Bytes JMP 008F000A

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\windows\System32\rundll32.exe[3212] @ C:\windows\system32\USER32.dll [KERNEL32.dll!GetProcAddress] [755C5D3D] C:\windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\windows\System32\rundll32.exe[3212] @ C:\windows\system32\GDI32.dll [KERNEL32.dll!GetProcAddress] [755C5D3D] C:\windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\windows\System32\rundll32.exe[3212] @ C:\windows\system32\SHLWAPI.dll [KERNEL32.dll!GetProcAddress] [755C5D3D] C:\windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\windows\System32\rundll32.exe[3212] @ C:\windows\system32\ADVAPI32.dll [KERNEL32.dll!GetProcAddress] [755C5D3D] C:\windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\windows\System32\rundll32.exe[3212] @ C:\windows\system32\WININET.dll [KERNEL32.dll!GetProcAddress] [755C5D3D] C:\windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\windows\System32\rundll32.exe[3212] @ C:\windows\system32\CRYPT32.dll [KERNEL32.dll!GetProcAddress] [755C5D3D] C:\windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\ACPI_HAL \Device\00000049 halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device -> \Driver\iaStor \Device\Harddisk0\DR0 865DA841

---- Threads - GMER 1.0.15 ----

Thread System [4:5928] B4446F2E

---- Files - GMER 1.0.15 ----

File C:\windows\system32\drivers\iaStor.sys suspicious modification

---- EOF - GMER 1.0.15 ----

#4 swagger

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Posted 12 January 2010 - 08:26 AM

Hello again americanbash,

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

Regards,
swagger

#5 americanbash

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Posted 12 January 2010 - 11:30 PM

Just want to say that I did post a new thread in that section. Thank you for all the help your provided

#6 swagger

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Posted 13 January 2010 - 08:26 AM

Hello americanbash,

No problem at all. Good luck and take care! :thumbsup:

Regards,
swagger

#7 Orange Blossom

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Posted 13 January 2010 - 10:08 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/286573/search-engine-searches-being-redircted/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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