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Infected with Malware Defense


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2 replies to this topic

#1 kchurch

kchurch

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Posted 10 January 2010 - 08:21 PM

Today my computer was infected with Malware defense. I first tried using System restore to remedy the issue, but that didn't work. I then tried the instructions listed on your site to remove Malware Defense, but Malwarebytes' Anti-Malware froze after 30 minutes of scanning my computer and was unable to continue. I then ran the scan again and aborted after it found 10 infected objects (the same amount it had found when it froze before) and was able to quarantine those. I haven't noticed any pop-ups or anything since, but the Malware Defense program is still installed on my computer. Thanks for any help that you can give me!


DDS (Ver_09-12-01.01) - NTFSx86
Run by Kevin at 18:34:09.54 on Sun 01/10/2010
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.3573.2515 [GMT -6:00]

AV: Malware Defense *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Kevin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4090115
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4090115
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\kevin\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{51fb15f4-ad27-43bc-ad4b-dd0354fb6bbd}\Icon3E5562ED7.ico
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~1.0_0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\kevin\appdata\roaming\mozilla\firefox\profiles\0gvjeo94.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.northwestern.edu/
FF - plugin: c:\users\kevin\appdata\roaming\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\users\kevin\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\users\kevin\appdata\roaming\move networks\plugins\npqmp071701000002.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-9-15 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-15 74480]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2009-1-14 73728]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-1-15 111616]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-1-10 38224]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-15 7408]

=============== Created Last 30 ================

2010-01-10 21:07:01 0 d-----w- c:\users\kevin\appdata\roaming\Malwarebytes
2010-01-10 21:06:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-10 21:06:56 0 d-----w- c:\programdata\Malwarebytes
2010-01-10 21:06:55 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-10 21:06:55 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-10 20:02:43 0 d-----w- c:\program files\Malware Defense
2010-01-09 08:51:07 0 d-----w- c:\windows\CheckSur
2010-01-08 13:35:43 0 d-----w- c:\windows\system32\EventProviders
2009-12-24 04:32:42 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2009-12-24 04:07:11 0 d-----w- c:\program files\iPod
2009-12-24 04:07:09 0 d-----w- c:\program files\iTunes

==================== Find3M ====================

2009-12-24 05:13:49 51200 ----a-w- c:\windows\inf\infpub.dat
2009-12-24 05:13:49 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-12-24 05:13:48 86016 ----a-w- c:\windows\inf\infstor.dat
2009-12-04 21:19:36 8653312 ----a-w- c:\users\kevin\appdata\roaming\DataSafeDotNet.exe
2009-11-03 22:17:31 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-11-03 22:15:07 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-11-03 02:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 09:41:23 2048 ----a-w- c:\windows\system32\tzres.dll
2009-10-27 13:20:19 833024 ----a-w- c:\windows\system32\wininet.dll
2009-10-27 13:16:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-27 10:55:39 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-01-15 12:45:28 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:57:01 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-01-15 11:09:57 76 --sh--r- c:\windows\CT4CET.bin
2009-01-15 12:31:26 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 18:35:53.12 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:10:20 PM

Posted 16 January 2010 - 01:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:10:20 PM

Posted 22 January 2010 - 12:48 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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