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Infected by online scanner? vlxgsysguard.exe I think is problem.


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#1 caution

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Posted 10 January 2010 - 05:21 PM

Hello!

My DD told me that there was some kind of virus alert on our computer. I took a look and it looks like those pop ups when you go to a "bad" site and a window pops up that says YOUR COMPUTER IS INFECTED, click to run scan now. I couldn't quite get from her what she did when the window popped up but is causing all types of errors on computer. Couldn't run virus scan, it was saying wacult.exe was infected, couldn't open task manager. Everytime I tried to do something it said that file was infected and click to scan now. I said no to all of these.

Same thing happened on reboot, but I did notice that if I could start my virus scan (McAfee) quick it would run. I also noticed a vlxgsysguard.exe that was in startup and task manager. I disabled through msconfig and also ended process through task manager.

I don't know if this is that problem but I did see that this file was added today at 3:10. Seems like this is the problem, but Hey, I'm no expert and that is why I am here!

Hope you can help me fix this so I don't have to ground my DD for LIFE! :thumbsup:

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#2 trev47

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Posted 11 January 2010 - 11:35 PM

Try downloading rkill to your desktop from one of the following links. Double click the file and a black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. If it does not work, then download the next file and try again.
try this one http://download.bleepingcomputer.com/grinler/rkill.pif
or this http://download.bleepingcomputer.com/grinler/rkill.scr
or this http://download.bleepingcomputer.com/grinler/rkill.exe
or this http://download.bleepingcomputer.com/grinler/rkill.com

Malwarebytes
Now, download Malwarebytes from http://malwarebytes.org/ update it and run a full scan. Remove any infections found and post the results in your next reply.

#3 caution

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Posted 12 January 2010 - 12:56 AM

Thanks for the info. will post the results. While I was waiting for a reply I found the instructions to remove Antivirus Live, which I think was on my system, that I ran. That is why some of the reports are dated 1/10

mbam run on 1/10

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 7.0.5730.13

1/10/2010 8:02:44 PM
mbam-log-2010-01-10 (20-02-44).txt

Scan type: Full Scan (C:\|)
Objects scanned: 327396
Time elapsed: 1 hour(s), 10 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\*****\Local Settings\Application Data\vhykhv\vlxgsysguard.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.


I ran another MBAM after but this time in normal not SAFE mode. It detected what looks to be something in a restore point.
MBAM

Malwarebytes' Anti-Malware 1.44
Database version: 3539
Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

1/11/2010 12:57:28 PM
mbam-log-2010-01-11 (12-57-28).txt

Scan type: Full Scan (C:\|)
Objects scanned: 279913
Time elapsed: 1 hour(s), 42 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1071\A0108816.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

Finally, I ran another MBAM and this time looks clean

Malwarebytes' Anti-Malware 1.44
Database version: 3540
Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

1/11/2010 3:42:01 PM
mbam-log-2010-01-11 (15-42-01).txt

Scan type: Full Scan (C:\|)
Objects scanned: 280177
Time elapsed: 1 hour(s), 43 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Let me know what you think.

Thank you for your time!

Edited by caution, 12 January 2010 - 01:15 AM.


#4 trev47

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Posted 12 January 2010 - 11:14 PM

The Malwarebytes final log is good! Next run a scan at http://www.eset.com/onlinescan/ to see if anything was missed. Let me know if anything is detected.

Lastly malwarebytes shows that you don't have the latest service pack for XP. You should go to Windows Update and install all of the high priority updates. Some windows updates plug security vulnerabilities that help keep you protected.
Trev

#5 caution

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Posted 13 January 2010 - 02:30 PM

here's the ESET scan results.

Looks like the AIM app from AOL

C:\AOL Instant Messenger\AIM.exe Win32/Adware.WBug.A application deleted - quarantined

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1074\A0109668.exe Win32/Adware.WBug.A application deleted - quarantined

#6 trev47

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Posted 13 January 2010 - 11:57 PM

Great directions from boopme for SAS and ATF cleaner
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner from http://www.atribune.org/index.php?option=c...5&Itemid=25
and then SUPERAntiSpyware, Free Home Version from http://www.superantispyware.com/?rid=3324 Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.




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