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Win XP SP3 Boots up Hangs up


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#1 gdavew63

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Posted 10 January 2010 - 04:35 PM

I have a Dell Inspiron 530 with XP Pro SP3, that when booting up in Normal mode that will "hang" shortly after windows is up. The mouse will still work, but I can't run any programs (.exe's). Now, I can bring it up in Directory Services Restore Mode, and open Internet Explorer. I was able to download, run McAfee's Stinger (dated 11/23/09). It didn't find anything. However, I'm unable to install malwarebytes. I've tried installing from a usb drive, no luck, then I copied it to the hard drive. I cannot install it. I'm not able to do a system restore either. It's says it's unable to "save" my computer. After about 15 minutes in DSR mode, the pc will hang up. I'm not sure what else can be done other than completely reinstalling Windows. Any ideas anyone? Thanks!

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#2 hamluis

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Posted 10 January 2010 - 05:17 PM

I would check for malware, using BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ .

The items you mention...are some of the common signs of malware problems.

Louis

#3 gdavew63

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Posted 11 January 2010 - 12:40 PM

I will try this, thanks!




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