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Brand New Laptop


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3 replies to this topic

#1 Johnny Computer

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Posted 10 January 2010 - 12:52 PM

Hello Everyone- I have a brand new laptop running Windows 7 64 bit. I installed Avira Free Version, MBAM, and SAS onto the laptop from a clean flash drive before connecting the laptop to the internet at all(I scanned the flash drive with the files on it multiple time with Bit Defender, MBAM, SAS, Threatfire, and have flash disinfector installed on the flash drive and all the scans came up clean). I then connected to the internet downloaded Bit Defender Internet Security 2010 Trial Version, updated all the programs, unplugged from the internet, and scanned. The scans came up clean. I put a blank DVD in my DVD drive preparing to create my restore discs and Avira popped up with this infection TR/crypt.xpack.gen. It popped up several times. I clicked on the "Deny Access" option. Subsequent scans have shown no infections. My question is even though I clicked on "Deny Access" does this mean the infection is still quarentined on my computer and is just not being allowed too run or is the infection completely gone? I am wondering if I have anything to worry about or if I am clean. Thanks in advance for any help you can provide. :-) :-)

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#2 Orange Blossom

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Posted 14 January 2010 - 10:26 PM

Hello,

I know you thought you posted a RootRepeal log in your HiJack This topic here: http://www.bleepingcomputer.com/forums/t/286981/infected-with-trcryptxpackgen/ but it isn't showing - anywhere. If you add a reply and post the log in the text body, I'll merge it to the original post there.

Orange Blossom :thumbsup:
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#3 Johnny Computer

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Posted 14 January 2010 - 11:20 PM

Hi Orange Blossom-- First, sorry about the double post. My intention was to come back and delete this post after posting in the HJT forum but after I made the post in the HJT forum I couldn't figure out how to delete this one. I am guessing only admins can delete posts? Secondly, Thank you for drawing the absent log to my attention. I thought I had attached and uploaded the Root Repeal log but clearly it isn't there....lol. I went ahead and edited my post in the HJT forum and copied and pasted the log into the post. Could you please close this post so that I don't have a double post floating around. Thanks much for your time and help. It is much appreciated. :thumbsup: :flowers:

avatar591802_2.gif"DO OR DO NOT. THERE IS NO TRY."


#4 Orange Blossom

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Posted 18 January 2010 - 05:16 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/286981/infected-with-trcryptxpackgen/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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