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Google, Yahoo, and Redirecting Issues.


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#1 JennsCat

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Posted 10 January 2010 - 07:25 AM

So frustrated and just know you guys can help!

My Google page will not load up at all and when it did prior to this, some searches were redirected. Nevermind the fact that I could never get Google in a US format (NO MATTER WHAT I DID)... it was always a UK version. It read english but always a "UK" was present in search results and the address bar.

So, now I have had to resort to Yahoo, which does load, but won't do the searches.

Any help would be so appreciated!! Really!!

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#2 Elise

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Posted 10 January 2010 - 07:43 AM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Please describe the issues you are experiencing with your computer.

regards, Elise


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#3 JennsCat

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Posted 10 January 2010 - 06:40 PM

I'm confused, do this mean I post my question where you told me it was moving to?

#4 Elise

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Posted 11 January 2010 - 03:13 AM

No need to post again, I just was letting you know your topic was moved and the reason for it smile.gif

GMER
-------
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 JennsCat

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Posted 12 January 2010 - 09:48 PM

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-12 21:43:49
Windows 5.1.2600 Service Pack 3
Running: iwtsv31m.exe; Driver: C:\DOCUME~1\Jennifer\LOCALS~1\Temp\fxryapoc.sys


---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\System32\DRIVERS\mohfilt.sys entry point in "init" section [0xF88E2760]

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- EOF - GMER 1.0.15 ----


Did I do it correctly?

#6 Elise

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Posted 13 January 2010 - 02:59 AM

This might be a simple DNS issue, but lets first rule out malware.

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Please run Notepad (start > All Programs > Accessories > Notepad) and copy and paste the text in the code box into a new file:
CODE
@echo off
(ipconfig /all
nslookup google.com
nslookup yahoo.com
ping -n 2 google.com
ping -n 2 yahoo.com
route print) >>Log1.txt
start notepad Log1.txt
del %0

Go to the File menu at the top of the Notepad and select Save as.
Select save in: desktop
Fill in File name: test.bat
Save as type: All file types (*.*)
Click save.
Close the Notepad.
Locate and double-click tast.bat on the desktop.
A notepad opens, copy and paste the content it (log1.txt) to your reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 JennsCat

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Posted 13 January 2010 - 05:42 AM

I already have Malwarebytes on my computer so I will perform the scan now and post the log shortly... thanks.

#8 Elise

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Posted 13 January 2010 - 06:00 AM

Okay, please make sure MBAM is updated first!

regards, Elise


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#9 JennsCat

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Posted 13 January 2010 - 04:39 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3553
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/13/2010 4:33:44 PM
mbam-log-2010-01-13 (16-33-43).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|)
Objects scanned: 217725
Time elapsed: 1 hour(s), 31 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


#10 JennsCat

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Posted 13 January 2010 - 04:42 PM



Windows IP Configuration



Host Name . . . . . . . . . . . . : orrahood

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : domain.invalid



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : domain.invalid

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-11-11-30-62-DA

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.254.1

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.254.254

DHCP Server . . . . . . . . . . . : 192.168.254.254

DNS Servers . . . . . . . . . . . : 192.168.254.254

192.168.254.254

Lease Obtained. . . . . . . . . . : Wednesday, January 13, 2010 3:21:26 AM

Lease Expires . . . . . . . . . . : Monday, January 18, 2038 10:14:07 PM

Server: UnKnown
Address: 192.168.254.254

Name: google.com
Addresses: 72.14.204.103, 72.14.204.104, 72.14.204.147, 72.14.204.99

Server: UnKnown
Address: 192.168.254.254

Name: yahoo.com
Addresses: 209.191.93.53, 69.147.114.224, 209.131.36.159



Pinging google.com [206.53.61.77] with 32 bytes of data:



Request timed out.

Request timed out.



Ping statistics for 206.53.61.77:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging yahoo.com [209.191.93.53] with 32 bytes of data:



Reply from 209.191.93.53: bytes=32 time=64ms TTL=49

Reply from 209.191.93.53: bytes=32 time=60ms TTL=49



Ping statistics for 209.191.93.53:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 60ms, Maximum = 64ms, Average = 62ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 11 30 62 da ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.254.254 192.168.254.1 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.254.1 192.168.254.1 20
192.168.254.0 255.255.255.0 192.168.254.1 192.168.254.1 20
192.168.254.1 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.254.255 255.255.255.255 192.168.254.1 192.168.254.1 20
224.0.0.0 240.0.0.0 192.168.254.1 192.168.254.1 20
255.255.255.255 255.255.255.255 192.168.254.1 192.168.254.1 1
Default Gateway: 192.168.254.254
===========================================================================
Persistent Routes:
None


#11 JennsCat

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Posted 13 January 2010 - 04:43 PM

I hope I am doing all of this correctly... =)

#12 Elise

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Posted 14 January 2010 - 06:40 AM

Hi, well done smile.gif

Please download HostsXpert 4.2
  • Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Restore MS Hosts File". Note - if you get an error message, click first "Make Writeable".
  • Click OK at the confirmation box.
  • Click "Make Read Only".
  • Click the X to exit the program.
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

After this, please see if the google problem persists.

regards, Elise


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#13 JennsCat

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Posted 14 January 2010 - 03:28 PM

Im not really sure what is happening but after extracting the file, I don't see "HostsXpert/Hosts File Editor". When I double click that, I get a couple of errors. Do you want me to post the errors?

I mean... I don't see HostsXpert.exe, sorry about that, I see the other things I have listed.

#14 Elise

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Posted 14 January 2010 - 03:37 PM

Strange, I just checked the link and it works fine for me.

the file you download is zipped. You need to unzip it in order to see the .exe

If you don't know how to unzip a file, let me know.

What errors do you get?

regards, Elise


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#15 JennsCat

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Posted 14 January 2010 - 03:53 PM

The error reads...

Your host file is marked as a "system file" and cannot be manipulated. Press OK to remove the system file attribute, CANCEL to quit. ***HostsXpert will NOT reset these attributes***

Then I click OK and click "Restore MS Host files" and it tells me to "Press OK to restore Microsofts original Hosts File".

I then hit OK and it says...

ERROR: Cannot create file C:\WINDOWS\system32\DRIVERS\ETC/host

I then click OK and the program closes.

Is extracting the same as unzipping? Im sorry, Im not the "brightest bulb!"




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