We have a fairly new HP laptop with 64-bit Windows Vista.
We recently downloaded Adobe Flash Player 10. Big mistake.
Now we have no working flash player, and we are constantly get this pop-up error message: "Adobe Flash Player Helper 10.0 r32 has stopped working," which pretty much brings our laptop to a halt.
We have tried:
Uninstalling Flash Player and reinstalling it.
Uninstalling it, and opening the 32-bit MSIE browser.
Simply uninstalling every Adobe item except for Adobe reader.
Searching for the helper, so we could remove it (no luck finding it).
Getting to the Adobe site is difficult, because they apparently use Flash on the site, which causes this error message to appear (or maybe it just appears at random, every few minutes).
Nothing gets rid of this error message which makes the laptop hang up big time.
I have read that Adobe Flash Player is not compatible w/ 64-bit computers. It would have been nice if they told us that when we began installing it. Now we can't get rid of it.
I have a Windows 7 disc, but I doubt if installing that will solve the problem, since the problem is apparently with the 64-bit OS. If someone thinks it will help, I will try installing that. Anything to make this error message go away.
Edited by ramonv, 10 January 2010 - 01:14 AM.