Thank you in advance for any advice you may be able to offer.
I am by no means particularly computer savvy, so please forgive me if I say something silly!
For the last few weeks my computer has been freezing, but the mouse still moves. Crtl, alt, del, etc does nothing and I must do a hard restart. I had thought it was perhaps my video or audio card, as it happens often when I am watching a video or am streaming online, the computer freezes and loops the last sound played. But it also happens when I am not watching videos etc, perhaps when I am running Norton etc.
I am using Windows xp home edition
I don't think it is a temp problem as pc probe says the temp is fine.
I have run spybot, norton and adaware and the computer is clean
I have looked in event viewer and was getting some red crosses for a missing malwarebytes file, i reinstalled that and have no more red crosses.
There are yellow exclamations for event 1003 your computer was unable t renew its address. I have tried to update my realtek wireless driver but it doesn't work.
Now when the computer freezes nothing is recording in event viewer
Please let me know if more information is needed
EDIT: I removed your log as it is not allowed in this forum
I would continue following suggestions offered here before submitting a HJT log in the proper forum
Edited by guswood, 09 January 2010 - 11:50 AM.