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Same song, new verse


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5 replies to this topic

#1 MikeySW

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Posted 09 January 2010 - 09:46 AM

Ok, so last week my wife got some gnarly virtumonde virus on her computer. With the help of this forum I was able to get rid of it (after 2 days and some unorthodox restart methods). The problem is, now I have this redirect doing on when I use any engine with any of my 3 browsers. Like the users before me I have ran mbam and spybot and at last check got the "great job, 0 infections" screens with spybot and only 1 critter found with malwarebytes. Yet, as per usual, the redirect insists. So, after 15 years of solving pc issues on my own I finally come to a forum to ask for help. I will go ahead and post the malwarebytes log file from the most recent scan.

Malwarebytes' Anti-Malware 1.44
Database version: 3520
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

1/8/2010 3:43:44 PM
mbam-log-2010-01-08 (15-43-43).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 257715
Time elapsed: 1 hour(s), 29 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YMLIUDIZ\SetupIS2010[1].exe (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.
C:\Windows\System32\drivers\cpllnqmh.sys (Rootkit.Agent) -> Quarantined and deleted successfully.




So now I humbly ask for assistance since this is her school computer and her online classes start up soon. She may need to use a search engine. Moreover, I will once again be the hero if I can get it fixed.

Thanks,

Mikey

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#2 swagger

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Posted 09 January 2010 - 10:54 AM

Hello MikeySW and welcome to Bleeping Computer! :thumbsup:

My username is swagger and I'll be helping you! It looks like MBAM removed a rootkit but let's try another scanner to see if there's anything else hiding.

::GMER::

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Also, please update MBAM to the latest definitions and run another scan.

In your next reply, please include the following log(s):
  • GMER
  • New MBAM
Regards,
swagger

#3 MikeySW

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Posted 09 January 2010 - 11:10 AM

Ok so this might be premature but when I ran gmer that warning screen popped up immediately and I clicked no as instructed. Then I clicked scan and got the blue screen of death stating there would be a total memory dump and lots of other technical stuff. I am about to try again from safe mode as reccommended. Wish me luck.

Seems to be running now. Stay tuned :thumbsup:

Edited by MikeySW, 09 January 2010 - 11:12 AM.


#4 MikeySW

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Posted 09 January 2010 - 03:15 PM

Alright, here ya go with the logs:

First is GMER

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-09 11:18:06
Windows 6.0.6002 Service Pack 2
Running: 0kftdmxe.exe; Driver: C:\Users\Mikey\AppData\Local\Temp\uglcapow.sys


---- Kernel code sections - GMER 1.0.15 ----

.pak2 C:\Windows\System32\Drivers\cpllnqmh.sys entry point in ".pak2" section [0x824CE02D]
? C:\Windows\System32\Drivers\cpllnqmh.sys A device attached to the system is not functioning.
.rsrc C:\Windows\system32\drivers\iastor.sys entry point in ".rsrc" section [0x807DA024]

---- User code sections - GMER 1.0.15 ----

.text C:\Windows\system32\svchost.exe[708] ole32.dll!CoCreateInstance 76A19EA6 5 Bytes JMP 0098000A

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs 8565C418
Device \FileSystem\fastfat \Fat 8B9DCA7A

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device -> \Driver\iaStor \Device\Harddisk0\DR0 84A5C841

---- Services - GMER 1.0.15 ----

Service (*** hidden *** ) [BOOT] cpllnqmh <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\cpllnqmh@Type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\cpllnqmh@Start 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\cpllnqmh@ErrorControl 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\cpllnqmh@Group Boot Bus Extender
Reg HKLM\SYSTEM\ControlSet003\Services\cpllnqmh@Type 1
Reg HKLM\SYSTEM\ControlSet003\Services\cpllnqmh@Start 0
Reg HKLM\SYSTEM\ControlSet003\Services\cpllnqmh@ErrorControl 0
Reg HKLM\SYSTEM\ControlSet003\Services\cpllnqmh@Group Boot Bus Extender
Reg HKLM\SOFTWARE\Classes\.download@ Safari Download
Reg HKLM\SOFTWARE\Classes\MSWinsock.Winsock@ Microsoft WinSock Control, version 6.0
Reg HKLM\SOFTWARE\Classes\MSWinsock.Winsock\CLSID
Reg HKLM\SOFTWARE\Classes\MSWinsock.Winsock\CLSID@ {248DD896-BB45-11CF-9ABC-0080C7E7B78D}
Reg HKLM\SOFTWARE\Classes\MSWinsock.Winsock\CurVer
Reg HKLM\SOFTWARE\Classes\MSWinsock.Winsock\CurVer@ MSWinsock.Winsock.1
Reg HKLM\SOFTWARE\Classes\MSWinsock.Winsock.1@ Microsoft WinSock Control, version 6.0
Reg HKLM\SOFTWARE\Classes\MSWinsock.Winsock.1\CLSID
Reg HKLM\SOFTWARE\Classes\MSWinsock.Winsock.1\CLSID@ {248DD896-BB45-11CF-9ABC-0080C7E7B78D}
Reg HKLM\SOFTWARE\Classes\SafariDownload@ Safari Download
Reg HKLM\SOFTWARE\Classes\SafariDownload@FriendlyTypeName @C:\Program Files\Safari\Safari.resources\SafariRegistry.dll,-10306
Reg HKLM\SOFTWARE\Classes\SafariDownload\DefaultIcon
Reg HKLM\SOFTWARE\Classes\SafariDownload\DefaultIcon@ C:\Program Files\Safari\Safari.exe,1
Reg HKLM\SOFTWARE\Classes\SafariDownload\shell
Reg HKLM\SOFTWARE\Classes\SafariDownload\shell\open
Reg HKLM\SOFTWARE\Classes\SafariDownload\shell\open\command
Reg HKLM\SOFTWARE\Classes\SafariDownload\shell\open\command@ "C:\Program Files\Safari\Safari.exe" -url "%1"
Reg HKLM\SOFTWARE\Classes\SafariHTML@ Safari Document
Reg HKLM\SOFTWARE\Classes\SafariHTML@FriendlyTypeName @C:\Program Files\Safari\Safari.resources\SafariRegistry.dll,-10304
Reg HKLM\SOFTWARE\Classes\SafariHTML\DefaultIcon
Reg HKLM\SOFTWARE\Classes\SafariHTML\DefaultIcon@ C:\Program Files\Safari\Safari.exe,1
Reg HKLM\SOFTWARE\Classes\SafariHTML\shell
Reg HKLM\SOFTWARE\Classes\SafariHTML\shell\open
Reg HKLM\SOFTWARE\Classes\SafariHTML\shell\open\command
Reg HKLM\SOFTWARE\Classes\SafariHTML\shell\open\command@ "C:\Program Files\Safari\Safari.exe" -url "%1"
Reg HKLM\SOFTWARE\Classes\SafariURL@ Safari URL
Reg HKLM\SOFTWARE\Classes\SafariURL@FriendlyTypeName @C:\Program Files\Safari\Safari.resources\SafariRegistry.dll,-10305
Reg HKLM\SOFTWARE\Classes\SafariURL\DefaultIcon
Reg HKLM\SOFTWARE\Classes\SafariURL\DefaultIcon@ C:\Program Files\Safari\Safari.exe,1
Reg HKLM\SOFTWARE\Classes\SafariURL\shell
Reg HKLM\SOFTWARE\Classes\SafariURL\shell\open
Reg HKLM\SOFTWARE\Classes\SafariURL\shell\open\command
Reg HKLM\SOFTWARE\Classes\SafariURL\shell\open\command@ "C:\Program Files\Safari\Safari.exe" -url "%1"

---- Files - GMER 1.0.15 ----

File C:\Windows\system32\drivers\iastor.sys suspicious modification

---- EOF - GMER 1.0.15 ----


Now for MBAM

Malwarebytes' Anti-Malware 1.44
Database version: 3527
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

1/9/2010 2:09:01 PM
mbam-log-2010-01-09 (14-09-01).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 257460
Time elapsed: 1 hour(s), 26 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\drivers\cpllnqmh.sys (Rootkit.Agent) -> Quarantined and deleted successfully.


I cleaned the infected MBAM file. So....what next?

Mikey

#5 swagger

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Posted 09 January 2010 - 03:40 PM

Hello again Mikeysw,

Sorry for the wait!

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

Regards,
swagger

#6 Orange Blossom

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Posted 09 January 2010 - 04:56 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/285601/redirecting-from-search-engines/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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