Posted 09 January 2010 - 06:13 PM
I would like to see these minidumps. To better help me please do this:
1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
Please send copy more than one like 3 or 4 from the previous few times, as to I can make check to make sure it is one problem in them all!!
One log is not usually sufficient to tell if that was just a random error, or occurs over and over. So you should zip 5-6 of the latest files and post them.
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