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Vista64bit "Stop 0x0000007E


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#1 hess1

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Posted 08 January 2010 - 10:53 PM

New Quad Core HP Laptop repeatedly restart a Windows Vista-based computer, you receive a "Stop 0x0000007E" error message.

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#2 GamerX

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Posted 09 January 2010 - 08:41 AM

Is it blue Scread of Death or just stopping a program from running?

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#3 hess1

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Posted 09 January 2010 - 05:45 PM

Is it blue Scread of Death or just stopping a program from running?

Hi Thank You for you help. Yes it is blue Screen of Death STOP: 0XOOOOOO7E
Then below
*** SRTSPL64.SYS

Any help would be very helpful
Thank you :huh: :huh:

Attached Files



#4 GamerX

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Posted 09 January 2010 - 06:13 PM

I would like to see these minidumps. To better help me please do this:


1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

Please send copy more than one like 3 or 4 from the previous few times, as to I can make check to make sure it is one problem in them all!!
One log is not usually sufficient to tell if that was just a random error, or occurs over and over. So you should zip 5-6 of the latest files and post them.

Thanks

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