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Please Help me remove Spyware f.exe


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2 replies to this topic

#1 richob

richob

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  • Local time:06:08 PM

Posted 08 January 2010 - 04:03 PM

Hello.

Today I made the silly mistake of downloading two files which I think are Spyware. I'm pretty sure they are f.exe files.
Since I downloaded the files I get pop-ups'. When I try to close the pop-up another message comes up asking me to click ok to continue, click cancel to stay on the page (or something along these lines). Basically it takes a few attempts to close this, even when using taskmanager. When i do manage to close this, I get a message saying "f.exe has encountered a problem and needs to close. We are sorry for the inconvenience" and asks if i want to send an error report to microsoft. Usually after this has closed, a pop-up appears. Not every time though.

I have followed the instructions on the malware section on this site, which has got me to this stage and await further instructions.

Thanks.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Rich at 20:11:15.02 on 08/01/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.440 [GMT 0:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Common Files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\COMMON~1\McAfee\McProxy\McProxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\OA012Mon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Program Files\CapsLKNotify\CapsLKNotify.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\msb.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dwwin.exe
C:\Documents and Settings\Rich\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.live.com
mDefault_Page_URL = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
mStart Page = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [LREC75DND7] c:\docume~1\rich\locals~1\temp\f.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OA012Mon] c:\windows\OA012Mon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [<NO NAME>]
mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\rich\applic~1\mozilla\firefox\profiles\lb7nu2od.default\
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-11-15 14248]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-1-8 28552]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-15 214664]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\McProxy.exe [2009-11-15 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-11-15 144704]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-11-15 143840]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-11-15 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-11-15 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-11-15 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-11-15 40552]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [2009-11-15 133632]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [2009-11-15 272032]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-11-15 162816]
S2 gupdate1ca872da777d26a;Google Update Service (gupdate1ca872da777d26a);c:\program files\google\update\GoogleUpdate.exe [2009-12-27 133104]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-11-15 1684736]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-11-15 34248]
S3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [2009-11-15 135168]
S3 RDID1005;EDIROL UA-5;c:\windows\system32\drivers\Rdwm1005.sys [2009-12-29 144673]

=============== Created Last 30 ================

2010-01-08 17:32:18 185344 ----a-w- c:\windows\msb.exe
2010-01-08 13:04:37 0 d-s---w- c:\documents and settings\rich\UserData
2010-01-08 13:00:43 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-01-08 12:59:36 0 d-----w- c:\program files\Panda Security
2010-01-08 12:26:44 185344 ----a-w- c:\windows\msa.exe
2010-01-08 12:26:05 230912 ----a-w- c:\windows\system32\sshnas.dll
2009-12-29 18:00:46 233472 ----a-w- c:\windows\system32\REX Shared Library.dll
2009-12-29 18:00:46 225280 ----a-w- c:\windows\system32\ReWire.dll
2009-12-29 18:00:46 0 d-----w- c:\docume~1\rich\applic~1\Propellerhead Software
2009-12-29 18:00:46 0 d-----w- c:\docume~1\alluse~1\applic~1\Propellerhead Software
2009-12-29 18:00:03 0 d-----w- c:\program files\Propellerhead
2009-12-29 17:49:16 4088 ----a-w- c:\windows\system32\RD3T1005.DAT
2009-12-29 17:49:15 81920 ----a-w- c:\windows\system32\rdas1005.dll
2009-12-29 17:49:15 57344 ----a-w- c:\windows\system32\RDCP1005.CPL
2009-12-29 17:49:15 31862 ----a-w- c:\windows\system32\RdCi1005.dll
2009-12-29 17:49:15 221184 ----a-w- c:\windows\system32\RDDP1005.DAT
2009-12-29 17:49:15 144673 ----a-w- c:\windows\system32\drivers\Rdwm1005.sys
2009-12-29 17:49:15 0 d-----w- c:\program files\RdDrv001
2009-12-29 17:41:44 60032 -c--a-w- c:\windows\system32\dllcache\usbaudio.sys
2009-12-29 17:41:44 60032 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2009-12-28 18:55:42 0 d-----w- c:\program files\common files\xing shared
2009-12-28 18:54:23 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-12-28 18:54:22 499712 ----a-w- c:\windows\system32\msvcp71.dll
2009-12-28 18:54:11 0 d-----w- c:\program files\common files\Real
2009-12-28 17:38:20 36224 ---ha-w- c:\windows\system32\mlfcache.dat
2009-12-27 19:48:45 0 d-----w- c:\program files\common files\DivX Shared
2009-12-27 19:48:43 0 d-----w- c:\program files\DivX
2009-12-27 11:00:51 1089593 -c----w- c:\windows\system32\dllcache\ntprint.cat
2009-12-26 12:28:35 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-12-26 12:28:35 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2009-12-26 12:26:45 0 d-----w- c:\program files\iPod
2009-12-26 12:26:40 0 d-----w- c:\program files\iTunes
2009-12-26 12:26:40 0 d-----w- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-12-26 12:26:07 0 d-----w- c:\program files\Bonjour
2009-12-26 12:07:30 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-12-26 12:07:29 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-12-26 12:07:29 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2009-12-26 12:07:29 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2009-12-26 12:07:28 0 d-----w- C:\bfac899b4da7c90f8f2ea823ce5aa6b0
2009-12-25 09:03:10 0 d-----w- c:\docume~1\rich\applic~1\Windows Search
2009-12-25 08:57:56 153088 -c----w- c:\windows\system32\dllcache\triedit.dll
2009-12-25 08:53:45 0 d-----w- c:\windows\system32\PreInstall

==================== Find3M ====================

2009-11-16 00:03:50 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_SynTP_01007.Wdf
2009-11-16 00:03:47 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-11-15 19:54:21 77824 ----a-w- c:\windows\setpwr32.exe
2009-11-15 19:53:01 4541 ----a-w- c:\windows\system32\drivers\1028_Dell_INS_1011.mrk
2009-11-15 18:25:10 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-11-14 00:49:00 9464 ------w- c:\windows\system32\drivers\cdralw2k.sys
2009-11-14 00:49:00 9336 ------w- c:\windows\system32\drivers\cdr4_xp.sys
2009-11-14 00:49:00 43528 ------w- c:\windows\system32\drivers\PxHelp20.sys
2009-11-14 00:49:00 129784 ------w- c:\windows\system32\pxafs.dll
2009-11-14 00:49:00 120056 ------w- c:\windows\system32\pxcpyi64.exe
2009-11-14 00:49:00 118520 ------w- c:\windows\system32\pxinsi64.exe
2009-11-14 00:47:32 90112 ----a-w- c:\windows\system32\dpl100.dll
2009-11-14 00:47:28 856064 ----a-w- c:\windows\system32\divx_xx0c.dll
2009-11-14 00:47:28 856064 ----a-w- c:\windows\system32\divx_xx07.dll
2009-11-14 00:47:28 847872 ----a-w- c:\windows\system32\divx_xx0a.dll
2009-11-14 00:47:28 843776 ----a-w- c:\windows\system32\divx_xx16.dll
2009-11-14 00:47:28 839680 ----a-w- c:\windows\system32\divx_xx11.dll
2009-11-14 00:47:28 696320 ----a-w- c:\windows\system32\DivX.dll
2009-10-29 05:38:23 667136 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll

============= FINISH: 20:12:19.52 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 15 January 2010 - 01:56 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  • Local time:06:08 PM

Posted 20 January 2010 - 12:30 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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