Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Wed Developer Getting Hacked - At Wits End


  • Please log in to reply
15 replies to this topic

#1 monk707

monk707

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 08 January 2010 - 12:22 PM

Hi Everyone - first post here

I am a web developer and have clients whose sites are getting hacked with all sorts of issues.
Wanting to make sure I am not the source of the infection. Hacks have been the iframe and other code injection attacks. Most have been centered around PDF issues.

I have been running Norton 360 and also now running Avast and Malwarebytes.

Avast and MalwareBytes will find things that Norton 360 does not so I have learned

I also have TrendMicos RUBotted installed and 2 days ago on 2 of my machines it went off.
This was right after looking at a clients site that was infected. On one machine Norton 360 blocked a trojan and then the next day did NOT block the Trojan.
RUBotted suggest running the HouseCall software which I try to do but it wont complete.

I still think I am infected with something that is stealing FTP credentials.

What are the first steps I need to take for you kind folks to help me be sure I am safe and secure?

Thanks in Advance.

Edited by monk707, 08 January 2010 - 12:28 PM.


BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 37,008 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:08:46 AM

Posted 08 January 2010 - 05:35 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 08 January 2010 - 06:06 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.


Hi - did not know I was supposed to post any logs......at the top of the page where I posted it actually said to not post logs and just give a description of the problem.

So - what do i need to post and where do I need to post to begin getting some suggestions on what to do and try to fund out if or what I am infected with?

thanks

#4 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 08 January 2010 - 07:06 PM

Just got another Alert from Trend MIcro RUBotted.

Bot Found
Someone has launched malicious software on your computer by remote control.
You can use Trend Micro HouseCall to clean your computer for free.
Want to open HouseCall now?

When I try and run HouseCall it just hangs and hangs and says its going to take 68 hours to complete.

Anyone ?

What do i need to provide in terms of Logs / Scans?

#5 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:08:46 AM

Posted 09 January 2010 - 10:01 AM

Welcome to BC... Let's start here. Please reun Malwarebytes using the following procedure:

:trumpet: Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
:flowers: Please download RKill by Grinler

Link #1
Link #2
Link #3
Link #4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.
:thumbsup: Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#6 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 09 January 2010 - 12:08 PM

Rigel - thanks for the reply. I have 3 computers on my network all of which i think are compromised.
While waiting for an initial reply I took some steps using some of the programs I found on this site - and did in fact come up with a few things. I will include those logs in my notes back while doing the list of items above. When replying back I will do COMPUTER 1, COMPUTER 2, COMPUTER 3 as the title and what was done on each. Right now I only have 1 computer online.....leaving the other 2 offline in case any infection is network aware.

#7 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 09 January 2010 - 01:04 PM

COMPUTER #1 RESULTS -

This is a laptop running Vista - Is not my main work machine but is connected all the time and turned on.
It was running NORTON 360 until yesterday when i started this cleanup process and was prompted to uninstall it.
It now has Trend Micros Installed since the first hint I was possibly infected came from their RUBotted Program (see message I got above)
Attempted to run their online scanner House Call and it would not download any of the files needed.
Ran another online scanner which came back CLEAN after 12 hours of scanning.


I have completed your steps and here are the results.

1. Ran TFR and it removed around 600MB of garbage from the computer
2. Ran the second program.
3. Turned off Trend Micros and RUBotted
4. Ran Malwarebytes after updating to most recent version.

Here are the Logs:

Malwarebytes' Anti-Malware 1.44
Database version: 3527
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18865

1/9/2010 12:44:50 PM
mbam-log-2010-01-09 (12-44-50).txt

Scan type: Quick Scan
Objects scanned: 100854
Time elapsed: 5 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Yesterday while waiting on a response I had run Trend Micros Virus Software and it came back with the following:


The first run of Trend Micros Scan came back with the following:
Time Patch Name Risk Level: Provided by: Vulnability Name
23:01 MS08-074 Very High Office Update Vulnerabilities in Microsoft Office Excel Could Allow Remote Code Execution (959070)
23:01 MS07-036 Very High Office Update Vulnerabilities in Microsoft Excel Could Allow Remote Code Execution (936542)
23:01 MS07-023 Very High Office Update Vulnerabilities in Microsoft Excel Could Allow Remote Code Execution (934233)
23:01 MS04-028 Very High Office Update Buffer Overrun in JPEG Processing (GDI+) Could Allow Code Execution (833987)

23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCollectionEx Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCollectionEx\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCriticComparisonPage Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCriticComparisonPage\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCriticComparisonPages Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCriticComparisonPages\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CFileItem Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CFileItem\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CFileList Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CFileList\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLogInCfg Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLogInCfg\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLogInInfo Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLogInInfo\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLoginResult Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLoginResult\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CTopPage Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CTopPage\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CUpgradeMgr Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CUpgradeMgr\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CWordTrackerMgr Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
23:00 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CWordTrackerMgr\Clsid Quarantined Successfully Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:59 Cookie_Pointroll Internet Explorer Cache ads.pointroll.com Quarantined Successfully Cookie_Pointroll Bad Internet Browser Cookies 8.73
22:59 Cookie_Advertising Internet Explorer Cache advertising.com Quarantined Successfully Cookie_Advertising Bad Internet Browser Cookies 8.73
22:59 Cookie_Atwola Internet Explorer Cache atwola.com Quarantined Successfully Cookie_Atwola Bad Internet Browser Cookies 8.73
22:59 Cookie_Atwola Internet Explorer Cache atwola.com Quarantined Successfully Cookie_Atwola Bad Internet Browser Cookies 8.73
22:59 Cookie_DoubleClick Internet Explorer Cache doubleclick.net Quarantined Successfully Cookie_DoubleClick Bad Internet Browser Cookies 8.73
22:59 Cookie_Pointroll Internet Explorer Cache pointroll.com Quarantined Successfully Cookie_Pointroll Bad Internet Browser Cookies 8.73
22:59 Cookie_LivePerson Internet Explorer Cache server.iad.liveperson.net Quarantined Successfully Cookie_LivePerson Bad Internet Browser Cookies 8.73
22:59 Cookie_Tacoda Internet Explorer Cache tacoda.net Quarantined Successfully Cookie_Tacoda Bad Internet Browser Cookies 8.73
22:59 Cookie_Tacoda Internet Explorer Cache tacoda.net Quarantined Successfully Cookie_Tacoda Bad Internet Browser Cookies 8.73
22:59 Cookie_Tacoda Internet Explorer Cache tacoda.net Quarantined Successfully Cookie_Tacoda Bad Internet Browser Cookies 8.73
22:59 Cookie_Unicast Internet Explorer Cache unicast.com Quarantined Successfully Cookie_Unicast Bad Internet Browser Cookies 8.73
22:59 Cookie_YieldManager Internet Explorer Cache ad.yieldmanager.com Quarantined Successfully Cookie_YieldManager Bad Internet Browser Cookies 8.73
22:59 Cookie_DoubleClick Internet Explorer Cache doubleclick.net Quarantined Successfully Cookie_DoubleClick Bad Internet Browser Cookies 8.73
22:59 Cookie_DoubleClick Internet Explorer Cache doubleclick.net Quarantined Successfully Cookie_DoubleClick Bad Internet Browser Cookies 8.73
22:59 Cookie_Pointroll Internet Explorer Cache pointroll.com Quarantined Successfully Cookie_Pointroll Bad Internet Browser Cookies 8.73
22:59 Cookie_Profiling Internet Explorer Cache revenue.net Quarantined Successfully Cookie_Profiling Bad Internet Browser Cookies 8.73
22:59 Cookie_Roia Internet Explorer Cache roia.biz Quarantined Successfully Cookie_Roia Bad Internet Browser Cookies 8.73
22:59 Cookie_LivePerson Internet Explorer Cache server.iad.liveperson.net Quarantined Successfully Cookie_LivePerson Bad Internet Browser Cookies 8.73
22:59 Cookie_LivePerson Internet Explorer Cache server.iad.liveperson.net Quarantined Successfully Cookie_LivePerson Bad Internet Browser Cookies 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLogInCfg\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLogInInfo Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLogInInfo\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLoginResult Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLoginResult\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CTopPage Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CTopPage\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CUpgradeMgr Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CUpgradeMgr\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CWordTrackerMgr Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CWordTrackerMgr\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCollectionEx Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCollectionEx\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCriticComparisonPage Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCriticComparisonPage\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCriticComparisonPages Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CCriticComparisonPages\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CFileItem Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CFileItem\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CFileList Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CFileList\Clsid Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73
22:56 Spyware_TRAK_WebPosition SOFTWARE\Classes\WPGold30.CSubmitterLogInCfg Detected Spyware_TRAK_WebPosition Manual Scan Registry 8.73

On the other 2 machines I will be scanning I may have jumped ahead some yesterday by installing and running Dr. Web in safe mode - which removed several items which I can post logs for for those.

For this computer - Computer 1 - what should I do next seeing "nothing" is being detected?

#8 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 09 January 2010 - 05:04 PM

COMPUTER #2 Results.

This computer is Widows XP with current service packs
Has Norton 360 Running on it
Has Spyware Doctor Running on it.


Followed same instructions as with computer #1 and here are the Malwarebytes logs:

Malwarebytes' Anti-Malware 1.44
Database version: 3529
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/9/2010 4:47:10 PM
mbam-log-2010-01-09 (16-47-10).txt

Scan type: Quick Scan
Objects scanned: 113065
Time elapsed: 6 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I also ran the Dr. Web on this one and it DID find some things.

Here are the Dr. Web logs from 2 scans:

-----------------------------------------------------------------------------
Scan statistics
-----------------------------------------------------------------------------
Scanned: 956772
Infected: 9
Modifications: 1
Suspicious: 8
Adware: 0
Dialers: 0
Jokes: 0
Riskware: 0
Hacktools: 0
Cured: 0
Deleted: 0
Renamed: 0
Moved: 17
Ignored: 0
Scan speed: 38 Kb/s
Scan time: 11:12:04
-----------------------------------------------------------------------------

C:\Program Files\WebPosition 4\WebPosition4.exe - moved

=============================================================================
Total session statistics
=============================================================================
Scanned: 965399
Infected: 9
Modifications: 1
Suspicious: 8
Adware: 0
Dialers: 0
Jokes: 0
Riskware: 0
Hacktools: 0
Cured: 0
Deleted: 0
Renamed: 0
Moved: 18
Ignored: 0
Scan speed: 69 Kb/s
Scan time: 11:49:11
=============================================================================




Second Scan coming up clean:

-----------------------------------------------------------------------------
Scan statistics
-----------------------------------------------------------------------------
Scanned: 9172
Infected: 0
Modifications: 0
Suspicious: 0
Adware: 0
Dialers: 0
Jokes: 0
Riskware: 0
Hacktools: 0
Cured: 0
Deleted: 0
Renamed: 0
Moved: 0
Ignored: 0
Scan speed: 782 Kb/s
Scan time: 00:31:36
-----------------------------------------------------------------------------

=============================================================================
Total session statistics
=============================================================================
Scanned: 9172
Infected: 0
Modifications: 0
Suspicious: 0
Adware: 0
Dialers: 0
Jokes: 0
Riskware: 0
Hacktools: 0
Cured: 0
Deleted: 0
Renamed: 0
Moved: 0
Ignored: 0
Scan speed: 704 Kb/s
Scan time: 00:35:07
=============================================================================


I can post the entire log......but it shows every single file that was checked.

The one file moved...the Web Position Gold is actually some software used to manage clients web rankings.

Not sure why theta would be listed as a Trojan.

Even after the scans above Spyware Doctor has gone off giving the following Alert:

1/9/2010 2:56:07 PM:781 IntelliGuard: Behavioral Event Quarantined
Action: Quarantined by user
Details: This program is attempting to hide a certain process from the Windows Task Manager.
Risk: VERY HIGH
Process: [wrap]C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RarSFX0\4f68wxp.exe[/wrap]

#9 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:08:46 AM

Posted 09 January 2010 - 07:49 PM

Go ahead and run Dr.Web in the 1st computer too.

Okay... Let move on to SuperAntiSpyware.

Please download SUPERAntiSpyware
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your Desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and click View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#10 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 10 January 2010 - 01:41 AM

Thank Rigel. Here is an update:

Computer 1 - Is now running the Dr. Web in safemode and is also picking up Web Position Gold 4 as a "trojan" - once done will move onto the second round of suggestions you posted.
Computer 2 - Taking your second round of suggestions now on computer 2 in safemode.
Computer 3 - Almost done with First round of suggestions. On this computer I had already run Dr. Web which came back with several items removed. I will post those logs at the same time I post the Malwarebytes Logs.

This afternoon I also purchased a new cable modem and have updated / changed my IP address and my MAC address.
I also am now sitting behind a new Netgear Prosafe VPN Firewall and have changed all the encryption on my wireless router that the laptop uses.

Edited by monk707, 10 January 2010 - 01:41 AM.


#11 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 10 January 2010 - 01:25 PM

So all 3 computers are running your second set of suggestions with the SuperAntiSpyware.

They are taking hours to scan and it seems that the longest part to scan are these damn NORTON360 backup directories.

I am tempted to just uninstall norton - I bought Kapersky yesterday and plan on installing it.

So far nothing on the SuperAntiSpyware has shown up except for some tracking cookies.

RUBotted went off again this morning on Computer #2

#12 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 10 January 2010 - 04:32 PM

COMPUTER #1 - Second Suggestion Results.

SuperAntiSpyware came back with no real results - 43 Adware.Tracking Cookies is all.

The only real hit so far on any of the scans on this computer was for the Office 2003 Updates needed (TrendMicros picked that up) and then the software I have gold WebPosition Gold. I am uninstalling the WebPosition Gold software just to be on the safe side.

Everything I am concerned about is coming from last week when a clients website was infected with some Malware that exploits a vulnerability in Adobe Reader and can download an infected PDF that will then look for FTP passwords or listen on your computer for FTP connections. When the client visited the website thier Norton 360 blocked them - when I did - Norton 360 did not block me and then 1 day later the RUBotted started going off. Then when trying to clean it as suggested using HouseCall - I could not get the online tool to run.

What should I try next?

Still waiting on results for Computer #2 and #3 - will post those once they are done as well.

I have this Kapersky Software that I bought yesterday - but don't want to install on an "infected" machine in case that makes a difference

#13 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:08:46 AM

Posted 10 January 2010 - 05:11 PM

I have seen mixed reviews on Web Position Gold.

If you like, you can remove 360 and try Kaspersky. run a scan and see what appears.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#14 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 10 January 2010 - 05:44 PM

Computer #2 - Second suggestion finished.

Came back the same as computer #1 -SuperAntiSpyware found 27 tracking cookies - and nothing else

I have a feeling computer 3 will come back with the same.

So does this mean I am free and clear?

Or are there some other tools I can use?

Edited by monk707, 10 January 2010 - 05:47 PM.


#15 monk707

monk707
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:46 AM

Posted 10 January 2010 - 08:25 PM

Computer #3 Malwarebytes results:

Malwarebytes' Anti-Malware 1.44
Database version: 3533
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/10/2010 8:02:50 PM
mbam-log-2010-01-10 (20-02-50).txt

Scan type: Full Scan (C:\|D:\|E:\|K:\|)
Objects scanned: 319135
Time elapsed: 5 hour(s), 47 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users