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Not coming out of sleep mode


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#1 kellan6

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Posted 07 January 2010 - 11:58 PM

Compaq Presario F730US (Laptop)
AMD Athlon 64 X2
Dual Core Processor
1.93 GB of RAM
Windows XP Pro SP3

Recently, whenever I open my laptop out of sleep mode (as in I closed it to put it in sleep mode), the screen stays black and nothing happens. When I hold down the power button the turn the computer off, it shuts down but, after a couple seconds it tries to start up again, stays at a black screen for about 10 seconds, the computer restarts itself, and it repeats. The only way I can get my computer to function at this point is to use the power button the shut it off, wait for about 20 seconds, then start it up myself.

It should be noted that about a week ago I upgraded my RAM to 1 gb to 2 gb, but this problem only started yesterday.

Thanks for the help!

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#2 Kalon Wiggins

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Posted 08 January 2010 - 04:23 AM

i doubt the ram would cause that problem, but to eliminate it for sure, try putting the old ram back in and running it like that for another week or 2. If it goes away it would appear to be ram. if not, a review of your power management applet would be in order.

#3 longtooth

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Posted 08 January 2010 - 08:46 AM

I'd be tempted to do a restore a couple of days back to see if that fixes, if it does it's a recently installed program, if not i would then reinstall your chipset and update your BIOS.

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#4 longtooth

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Posted 08 January 2010 - 08:52 AM

You might want to try Memtest on your new RAM, Bad ram does do strange things.

http://www.memtest.org/download/4.00/memtest86+-4.00.iso.zip Click this link and burn the file to a disk. Note this is an ISO file And will only run from boot.

Good luck, Longtooth Pc Solutions

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#5 kellan6

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Posted 10 January 2010 - 01:19 AM

You might want to try Memtest on your new RAM, Bad ram does do strange things.

http://www.memtest.org/download/4.00/memtest86+-4.00.iso.zip Click this link and burn the file to a disk. Note this is an ISO file And will only run from boot.

Good luck, Longtooth Pc Solutions



I might have to try that, but how do you run it from boot?

#6 Broni

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Posted 10 January 2010 - 01:28 AM

The only sure way to test RAM is to run the computer on one stick at a time.
Software testing, like memtest, is not always 100% reliable.

If you have only 1 stick and you're forced to use memtest....


1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

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#7 kellan6

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Posted 23 January 2010 - 04:34 PM

Is there anyway to do it without a blank CD? I don't have one, but I do have a flash drive if that would work.

#8 Broni

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Posted 23 January 2010 - 04:43 PM

Basically, no.
You'd have to make USB drive bootable and it's a whole new story. I've never tried to to run memtest from USB drive.

A whole pack of blank CDs is well under 10 bucks.

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#9 kellan6

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Posted 23 January 2010 - 08:41 PM

Basically, no.
You'd have to make USB drive bootable and it's a whole new story. I've never tried to to run memtest from USB drive.

A whole pack of blank CDs is well under 10 bucks.


Ok, thanks for the quick response. I'll be getting some blank CDs soon.

#10 Broni

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Posted 23 January 2010 - 09:28 PM

Sure thing :thumbsup:

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#11 kellan6

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Posted 29 January 2010 - 01:13 AM

Got cds, ran memtest, no problems. But I noticed in my BIOS, that my boot order was booting from USB first, which (after memtest) I changed to boot first from the hard drive. I think that fixed the problem, I'm coming out of sleep mode easily now. Thanks alot!

#12 Broni

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Posted 29 January 2010 - 06:41 PM

Nice job :thumbsup:

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#13 kellan6

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Posted 02 February 2010 - 07:32 PM

I stand corrected, the problem remains. Is there anything else I should try?

#14 Broni

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Posted 02 February 2010 - 08:16 PM

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy (with Vista, most likely, you won't need it).

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#15 kellan6

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Posted 03 February 2010 - 01:26 AM

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy (with Vista, most likely, you won't need it).


Before I do it, what does this do? And what kind of Windows Cd/Dvd do you mean?




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