Nasty Rootkit.TDSS infection - Need assistance

Hey everyone. I'm having a hell of a time removing this rootkit on my system. So far, I've used: Malware Bytes Antimalware, Spybot Search N' Destroy, Avira and TDSSKill and when I run GMER its coming up that I have an attached device:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-01-07 13:46:54
Windows 5.1.2600 Service Pack 2
Running: 63whm792.exe; Driver: C:\DOCUME~1\Home\LOCALS~1\Temp\fwrdrpod.sys
---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Im not sure if I'm rid of this thing yet or not. I've attached several log files that may be of some assistance. Thank you in advance for your time and help!

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Hi.. Thanks for your help. Im not 100% positive but I think Ive gotten rid of it. However, I ran the script and posted the results to be sure. Here they are:



DDS (Ver_09-12-01.01) - NTFSx86
Run by Home at 15:18:45.03 on Thu 01/14/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2047.1086 [GMT -8:00]

AV: avast! antivirus 4.8.1368 [VPS 100114-1] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Common Files\Hewlett-Packard\WJA Update Service\HPWJAUpdateService.exe
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\ehome\RMSvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\TTMessenger\spool\PDFSaver.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Logitech\Logitech Vid\vid.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Sprint Instinct Applications\MEMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32Info.exe
C:\Documents and Settings\Home\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: H - No File
uURLSearchHooks: SpeedBitPlus Toolbar: {60270dc7-9ea0-472f-9b77-66652c06246e} - c:\program files\speedbitplus\tbSpe1.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SpeedBitPlus Toolbar: {60270dc7-9ea0-472f-9b77-66652c06246e} - c:\program files\speedbitplus\tbSpe1.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.33.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: OToolbarHelper Class: {ead3a971-6a23-4246-8691-c9244e858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll
TB: Google Web Accelerator: {db87bfa2-a2e3-451e-8e5a-c89982d87cbf} - c:\program files\google\web accelerator\GoogleWebAccToolbar.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: SpeedBitPlus Toolbar: {60270dc7-9ea0-472f-9b77-66652c06246e} - c:\program files\speedbitplus\tbSpe1.dll
TB: PayPal Plug-In: {dc0f2f93-27fa-4f84-acaa-9416f90b9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: CitaMaticToolbar.IToolbar: {92f86e98-ab23-47f2-a177-73d47df10c4c} - c:\cita matic\IEToolbar.dll
uRun: [Google Update] "c:\documents and settings\home\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [TTMessengerPDF] "c:\program files\ttmessenger\spool\PDFSaver.exe"
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [Logitech Vid] "c:\program files\logitech\logitech vid\vid.exe" -bootmode
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [SpybotDeletingB3967] command.com /c del "c:\windows\TEMP#01.EXE"
uRunOnce: [SpybotDeletingD5574] cmd.exe /c del "c:\windows\TEMP#01.EXE"
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Ulead AutoDetector v2] c:\program files\common files\ulead systems\autodetector\monitor.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [HydraVisionDesktopManager] c:\program files\ati technologies\ati hydravision\HydraDM.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
StartupFolder: c:\docume~1\home\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\home\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\documents and settings\home\start menu\programs\startup\LimeWire On Startup.lnk.disabled
StartupFolder: c:\docume~1\home\startm~1\programs\startup\sprint~1.lnk - c:\windows\RM.exe
IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.33.0\gears.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: ebay.com\research
Trusted Zone: paypal.com\www
DPF: vzTCPConfig - hxxp://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB
DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.comcastsupport.com/OneClickFix/tgctlsr.cab
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Risk/Images/stg_drm.ocx
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/OnlineScanner.cab
DPF: {64CD313F-F079-4D93-959F-4D28B5519449} - hxxp://www.worldwinner.com/games/v50/jeopardy/jeopardy.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Risk/Images/armhelper.ocx
DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} - hxxp://www.yougamers.com/systeminfo/MSC3.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\home\applic~1\mozilla\firefox\profiles\3a3y7jd1.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=VE3D01&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - component: c:\documents and settings\home\application data\mozilla\firefox\profiles\3a3y7jd1.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\home\application data\mozilla\firefox\profiles\3a3y7jd1.default\extensions\{60270dc7-9ea0-472f-9b77-66652c06246e}\components\FFAlert.dll
FF - component: c:\program files\google\google gears\firefox\lib\ff35\gears.dll
FF - component: c:\program files\mozilla firefox\components\msvcrj71.dll
FF - plugin: c:\documents and settings\home\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\npdeploytk.dll
FF - plugin: c:\program files\java\jre6\bin\npjpi160_15.dll
FF - plugin: c:\program files\java\jre6\bin\npoji610.dll
FF - plugin: c:\program files\mozilla firefox 3 beta 5\plugins\npCtxCAOHF425.dll
FF - plugin: c:\program files\mozilla firefox 3 beta 5\plugins\npdivx32.dll
FF - plugin: c:\program files\mozilla firefox 3 beta 5\plugins\npDivxPlayerPlugin.dll
FF - plugin: c:\program files\mozilla firefox 3 beta 5\plugins\npicaN.dll
FF - plugin: c:\program files\mozilla firefox 3 beta 5\plugins\npnul32.dll
FF - plugin: c:\program files\mozilla firefox 3 beta 5\plugins\NPOFF12.DLL
FF - plugin: c:\program files\mozilla firefox 3 beta 5\plugins\nppdf32.dll
FF - plugin: c:\program files\mozilla firefox 3 beta 5\plugins\npyaxmpb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2010-1-8 114768]
R1 KmReg;System kernel configuration;c:\windows\system32\ansiox.sys [2008-5-27 38784]
R1 NtLclIpc;Remote Procedure Call RT4s;c:\windows\system32\ansio.sys [2008-5-27 122112]
R2 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-7-26 464264]
R2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-7-26 234888]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-8 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2010-1-8 138680]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-11-20 56816]
R2 cpuz132;cpuz132;c:\windows\system32\drivers\cpuz132_x32.sys [2009-10-29 12672]
R2 HPWJAUpdateService;HP WJA Update Service;c:\program files\common files\hewlett-packard\wja update service\HPWJAUpdateService.exe [2008-5-29 20480]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256]
R2 SBKUPNT;SBKUPNT;c:\windows\system32\drivers\SBKUPNT.SYS [2008-5-28 14976]
R3 AtcL001;NDIS Miniport Driver for Atheros L1 Gigabit Ethernet Controller;c:\windows\system32\drivers\l151x86.sys [2008-4-16 39424]
S0 nielprt;Nielsen Patch Service;c:\windows\system32\drivers\nielprt.sys --> c:\windows\system32\drivers\nielprt.sys [?]
S1 avgio;avgio;\??\c:\program files\avira\antivir desktop\avgio.sys --> c:\program files\avira\antivir desktop\avgio.sys [?]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;"c:\program files\avira\antivir desktop\sched.exe" --> c:\program files\avira\antivir desktop\sched.exe [?]
S2 AntiVirService;Avira AntiVir Guard;"c:\program files\avira\antivir desktop\avguard.exe" --> c:\program files\avira\antivir desktop\avguard.exe [?]
S2 AutoExNT;AutoExNT;c:\windows\system32\Autoexnt.exe [2008-6-14 5904]
S2 gupdate1ca01aabc8e0fe9;Google Update Service (gupdate1ca01aabc8e0fe9);c:\program files\google\update\GoogleUpdate.exe [2009-7-10 133104]
S2 PHPGeekUtil;PHPGeekUtil;c:\apache\Apache.exe [2002-1-24 20480]
S3 AteksoftAudio;WebCamera Plus Audio;c:\windows\system32\drivers\ateksoftaudio.sys [2008-11-7 11776]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2010-1-8 254040]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2010-1-8 352920]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2009-4-8 40960]
S3 NielGfx;Nielsen USB GFX;c:\windows\system32\drivers\nielgfx.sys --> c:\windows\system32\drivers\nielgfx.sys [?]

=============== Created Last 30 ================

2010-01-08 23:24:10 0 d-----w- c:\docume~1\home\applic~1\CocoonSoftware
2010-01-08 23:19:42 0 d-----w- c:\docume~1\home\applic~1\DVD Flick
2010-01-08 23:19:36 81920 ----a-w- c:\windows\system32\mbmouse.ocx
2010-01-08 23:19:36 36864 ----a-w- c:\windows\system32\trayicon.ocx
2010-01-08 23:19:35 0 d-----w- c:\program files\Any Video to DVD Converter and Burner
2010-01-07 22:21:21 0 d-----w- c:\program files\DVDVideoSoft
2010-01-07 22:21:21 0 d-----w- c:\program files\common files\DVDVideoSoft
2010-01-07 17:18:12 77312 ----a-w- c:\windows\MBR.exe
2010-01-07 17:18:12 261632 ----a-w- c:\windows\PEV.exe
2010-01-06 20:43:40 0 d-----w- C:\Vista Ultimate
2010-01-06 14:48:10 95360 ----a-w- c:\windows\system32\drivers\atapi.tsk
2010-01-05 23:13:46 1955135488 ----a-w- C:\Image.iso
2010-01-05 05:11:27 1563008 ----a-w- c:\windows\WRSetup.dll
2010-01-05 05:11:27 0 d-----w- c:\program files\Webroot
2010-01-05 05:11:27 0 d-----w- c:\docume~1\home\applic~1\Webroot
2010-01-05 05:11:27 0 d-----w- c:\docume~1\alluse~1\applic~1\Webroot
2010-01-05 05:11:07 164 ----a-w- c:\windows\install.dat
2010-01-05 04:54:54 0 d-----w- c:\program files\ESET
2010-01-05 04:41:10 0 d-----w- c:\docume~1\home\applic~1\AVG8
2010-01-04 20:55:08 0 d-----w- C:\74a0e428439f2d2a354ec87934
2010-01-04 20:41:14 0 d-----w- c:\windows\pss
2010-01-02 02:56:34 0 d-sh--w- c:\documents and settings\home\PrivacIE
2010-01-02 01:37:57 552 ----a-w- c:\windows\system32\d3d8caps.dat
2009-12-30 21:52:35 0 dc-h--w- c:\windows\ie8
2009-12-29 00:36:22 0 d-----w- c:\docume~1\home\applic~1\AnvSoft
2009-12-25 15:46:09 592 ----a-w- c:\windows\MyHeritage.INI
2009-12-25 15:44:20 0 d-----w- c:\docume~1\home\applic~1\MyHeritage
2009-12-25 15:44:20 0 d-----w- c:\docume~1\alluse~1\applic~1\MyHeritage
2009-12-25 15:43:59 0 d-----w- c:\program files\Family Toolbar
2009-12-25 15:43:57 454656 ----a-w- c:\windows\system32\PaintX.dll
2009-12-25 15:43:56 372736 ----a-w- c:\windows\system32\ijl15.dll
2009-12-25 15:43:56 0 d-----w- c:\docume~1\home\applic~1\The Complete Genealogy Reporter - FTB
2009-12-25 15:41:40 0 d-----w- c:\program files\MyHeritage
2009-12-25 06:09:19 0 d-----w- c:\program files\ImageShack Uploader
2009-12-22 19:47:19 20650 ----a-w- c:\documents and settings\home\Functional Resume Sample for Monster.docx
2009-12-21 18:20:43 93881 ----a-r- C:\resume1.cab
2009-12-21 18:19:32 112296 ----a-r- C:\ppointresume.cab
2009-12-17 10:28:29 0 d-----w- c:\windows\ie8updates
2009-12-17 10:24:39 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2009-12-17 10:24:39 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2009-12-17 10:19:23 0 d-sh--w- c:\documents and settings\home\IETldCache
2009-12-17 00:43:58 0 d-----w- C:\office2007
2009-12-16 22:10:08 0 d-----w- C:\3a5df2eed4b7934e02b43c

==================== Find3M ====================

2010-01-06 14:50:19 95360 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-30 22:54:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-29 06:33:08 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs
2009-12-29 06:33:06 0 ----a-w- c:\windows\system32\drivers\logiflt.iad
2009-12-12 06:39:00 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-12-12 06:36:15 66830866 ----a-r- C:\Workspace_Small_Business-v1_12_shared-20090212165945.zip
2009-12-04 00:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-29 16:56:13 439 ----a-w- c:\documents and settings\home\rkill.reg
2009-11-29 16:56:13 236544 ----a-w- c:\documents and settings\home\pev.exe
2009-11-24 04:34:42 826337 ----a-w- c:\windows\XSitePro2 Uninstaller.exe
2009-11-08 01:56:04 249856 ------w- c:\windows\Setup1.exe
2009-11-08 01:56:02 73216 ----a-w- c:\windows\ST6UNST.EXE
2009-11-04 02:33:42 60696360 ----a-r- C:\DoubleCAD-XT-1.1.zip
2009-11-03 23:36:15 4096 ----a-w- c:\windows\system32\Ry4CoInst.dll
2009-11-02 09:26:54 351248 ----a-w- c:\windows\system32\FTBSaver.scr
2009-10-29 16:49:58 4096 ----a-w- c:\windows\d3dx.dat
2009-10-29 07:45:38 916480 ------w- c:\windows\system32\wininet.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2007-12-18 01:23:32 1136640 ----a-w- c:\program files\common files\ewutils2.dll
2002-08-01 03:55:12 252 --sh--w- c:\windows\WSYS049.SYS
2008-05-17 12:57:24 952 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 15:19:28.28 ===============

Edited by ShawnSPH, 15 January 2010 - 04:32 PM.

Hello, ShawnSPH
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:

• Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
• If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
• Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
• Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
• Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
• Please set your system to show all files.
  Click Start, open My Computer, select the Tools menu and click Folder Options.
  Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
  Uncheck: Hide file extensions for known file types
  Uncheck the Hide protected operating system files (recommended) option.
  Click Yes to confirm.

Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.

Thanks for your help.. the log is attached...

Hi,


Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.

When finished, it will produce a report for you.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.