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system locks upon startup at desktop


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#1 iasonis

iasonis

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Posted 06 January 2010 - 03:45 PM

Hello, I have been having problems with my cpu lately. Upon loading when the cpu gets to the desktop it freezes entirely. I can move the mouse but cannot click on anything and alt cntrl del does not work either, i can only reboot. I have eset nod32 and malware bytes, both negative except for malware bytes says something is in my system restore points. I have went into msconfig and was able to write to you guys here by booting in diagnostic mode with just essential services enabled. Strange thing is that I have windows xp sp3 and when I change something in msconfig it says I need administrative privlidges to change something...but it changes what I do anyway....strange. I really hope you guys can help me, im out of ideas and not sure what do do, thanks..

ps: my log is from when i booted up with some services disabled or it would lock up
pps : I had a virus"antivirus live" a few weeks ago, eset told me to system restore and I did, it worked, theni ran malware bytes and it detected a few things and deleted them.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Valued Customer at 15:42:06.10 on Wed 01/06/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1504 [GMT -5:00]

AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\O4Q0LHT0\dds[2].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
TB: {C17590D2-ECB4-4B15-8820-F58798DCC118} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.1.0/GarminAxControl.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1188293466468
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\mi1933~1\office12\GR99D3~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\mi1933~1\office12\GRA8E1~1.DLL
LSA: Authentication Packages = msv1_0 relog_ap
LSA: Notification Packages = :\windows\system3

============= SERVICES / DRIVERS ===============

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-11-16 108792]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-11-16 96408]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-11-16 735960]
S0 mlotpsaf;mlotpsaf; [x]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S3 DKRtWrt;DKRtWrt;c:\windows\system32\drivers\DKRtWrt.sys [2010-1-5 41504]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-12-26 19160]
S3 pbfilter;pbfilter;c:\program files\peerblock\pbfilter.sys [2010-1-5 14424]
S3 ProtoWall;ProtoWall Network Service;c:\windows\system32\drivers\ProtoWall.sys [2004-5-1 31360]
S3 RTLWUSB;Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2006-12-11 235648]
S3 SjyPkt;SjyPkt;\??\c:\windows\system32\drivers\sjypkt.sys --> c:\windows\system32\drivers\SjyPkt.sys [?]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]
S4 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\common files\creative labs shared\service\CTAELicensing.exe [2008-12-5 79360]
S4 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-11-15 25832]
S4 gupdate1ca00e9fa69bbc;Google Update Service (gupdate1ca00e9fa69bbc);c:\program files\google\update\GoogleUpdate.exe [2009-7-9 133104]
S4 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-12-26 235344]
S4 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files\common files\seagate\schedule2\schedul2.exe [2008-6-24 431384]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-10-24 24652]

=============== Created Last 30 ================

2010-01-06 00:01:45 0 d-----w- c:\program files\PeerBlock
2010-01-05 11:29:26 41504 ----a-w- c:\windows\system32\drivers\DKRtWrt.sys
2010-01-05 11:29:20 0 d-----w- c:\program files\common files\Diskeeper Corporation
2010-01-05 11:29:19 0 d-----w- c:\docume~1\alluse~1\applic~1\Diskeeper Corporation
2010-01-05 11:29:17 0 d-----w- c:\program files\Windows Home Server
2010-01-05 11:29:17 0 d-----w- c:\program files\Diskeeper Corporation
2010-01-04 13:49:57 0 d-----w- c:\docume~1\valued~1\applic~1\mIRC
2010-01-04 13:49:56 0 d-----w- c:\program files\mIRC
2010-01-04 01:00:11 343040 -c--a-w- c:\windows\system32\dllcache\mspaint.exe
2010-01-04 01:00:11 343040 ----a-w- c:\windows\system32\mspaint.exe
2010-01-03 21:54:30 0 d-----w- c:\docume~1\alluse~1\applic~1\SpinTop Games
2010-01-03 21:07:44 0 d-----w- c:\docume~1\valued~1\applic~1\PopCapv1002
2010-01-03 18:35:03 0 d-----w- c:\docume~1\alluse~1\applic~1\JollyBear
2010-01-03 18:18:49 0 d-----w- c:\docume~1\valued~1\applic~1\PopCapv1005eni
2010-01-02 00:26:21 0 d-----w- c:\docume~1\alluse~1\applic~1\BigFishGamesCache
2010-01-01 03:02:20 0 d-----w- C:\apollotmp
2010-01-01 02:28:22 0 d-----w- c:\docume~1\alluse~1\applic~1\Seagate
2010-01-01 02:28:18 44384 ----a-w- c:\windows\system32\drivers\tifsfilt.sys
2010-01-01 02:28:17 441760 ----a-w- c:\windows\system32\drivers\timntr.sys
2010-01-01 02:28:13 132224 ----a-w- c:\windows\system32\drivers\snapman.sys
2010-01-01 02:28:07 368480 ----a-w- c:\windows\system32\drivers\tdrpman.sys
2010-01-01 02:27:44 0 d-----w- c:\program files\Seagate
2010-01-01 02:27:44 0 d-----w- c:\program files\common files\Seagate
2010-01-01 02:25:48 29512 ----a-w- C:\WINDOWSSerifastd-black.otf
2010-01-01 02:25:48 28260 ----a-w- C:\WINDOWSSerifastd-lightitalic.otf
2010-01-01 02:25:48 28252 ----a-w- C:\WINDOWSSerifastd-italic.otf
2010-01-01 02:25:48 27772 ----a-w- C:\WINDOWSSerifastd-bold.otf
2010-01-01 02:25:48 27452 ----a-w- C:\WINDOWSSerifastd-roman.otf
2010-01-01 02:25:48 27440 ----a-w- C:\WINDOWSSerifastd-light.otf
2009-12-31 21:28:28 67 ----a-w- c:\windows\Apollo Audio DVD Creator.INI
2009-12-31 21:25:40 0 d-----w- c:\program files\Apollo Audio DVD Creator
2009-12-29 13:25:49 3250 ----a-w- c:\windows\system32\wbem\Outlook_01ca888a6faea9a4.mof
2009-12-29 13:23:56 676224 ----a-w- c:\windows\system32\OGACheckControl.dll
2009-12-29 13:12:45 32592 ----a-w- c:\windows\system32\msonpmon.dll
2009-12-29 13:08:00 0 d-----w- c:\program files\Microsoft Visual Studio 8
2009-12-29 12:16:42 0 dc-h--w- c:\windows\ie8
2009-12-29 11:11:11 0 d-----w- c:\docume~1\valued~1\applic~1\Goodsol
2009-12-29 11:10:48 0 d-----w- c:\program files\goodsol
2009-12-29 02:50:17 0 d-----w- c:\program files\Microsoft Calculator Plus
2009-12-28 14:39:42 0 d-----w- c:\program files\1st Free Solitaire
2009-12-28 14:39:42 0 d-----w- c:\docume~1\valued~1\applic~1\1st Free Solitaire
2009-12-28 02:17:05 0 d-----w- c:\windows\system32\wbem\Repository
2009-12-28 02:16:49 0 d-----w- c:\program files\SystemRequirementsLab
2009-12-28 02:16:49 0 d-----w- c:\program files\common files\SystemRequirementsLab
2009-12-28 02:02:58 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-12-28 02:02:58 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-12-28 02:02:38 0 d-----w- c:\program files\common files\PC Tools
2009-12-27 22:02:15 34688 -c--a-w- c:\windows\system32\dllcache\lbrtfdc.sys
2009-12-27 22:02:15 34688 ----a-w- c:\windows\system32\drivers\lbrtfdc.sys
2009-12-27 22:02:08 8576 -c--a-w- c:\windows\system32\dllcache\i2omgmt.sys
2009-12-27 22:02:08 8576 ----a-w- c:\windows\system32\drivers\i2omgmt.sys
2009-12-27 22:01:51 8192 -c--a-w- c:\windows\system32\dllcache\changer.sys
2009-12-27 22:01:51 8192 ----a-w- c:\windows\system32\drivers\changer.sys
2009-12-27 22:01:03 24 ----a-w- c:\windows\wivrs.ini
2009-12-27 22:00:52 26624 ----a-w- C:\kebjtsx.exe
2009-12-27 22:00:51 38912 ----a-w- C:\uufmdkb.exe
2009-12-27 00:46:24 0 d-----w- c:\docume~1\valued~1\applic~1\Malwarebytes
2009-12-27 00:46:20 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-27 00:46:19 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-27 00:46:18 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-27 00:46:18 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-23 23:21:33 0 d-----w- c:\program files\Garmin
2009-12-23 23:21:33 0 d-----w- c:\docume~1\alluse~1\applic~1\GARMIN
2009-12-23 22:25:55 0 d-----w- c:\docume~1\valued~1\applic~1\GARMIN
2009-12-19 03:18:33 0 d-----w- c:\program files\DivX
2009-12-08 23:43:42 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2009-12-28 02:31:35 1682 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-11-16 14:06:50 96408 ----a-w- c:\windows\system32\drivers\epfwtdir.sys
2009-11-16 14:03:36 108792 ----a-w- c:\windows\system32\drivers\ehdrv.sys
2009-11-16 13:56:12 116520 ----a-w- c:\windows\system32\drivers\eamon.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2008-03-05 04:44:10 16384 --sha-w- c:\windows\temp\cookies\index.dat
2008-03-05 04:44:10 32768 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2008-03-05 04:44:10 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 15:42:30.60 ===============

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#2 myrti

myrti

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Posted 13 January 2010 - 05:19 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  1. Please download OTL from following mirror:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. Push the button.
  6. Two reports will open, copy and paste them in a reply here:
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

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Posted 19 January 2010 - 01:24 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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