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Websites Being Redirected to Google


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11 replies to this topic

#1 fairyplayer

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Posted 06 January 2010 - 09:11 AM

Hi all,

I've just registered here as I'm a computing student in college and I'm having a bit of a problem that has completely stumped me.

Yesterday when trying to go to the MoneySavingExpert forums using any browser it would redirect me to the Google English homepage. If I tried to go to any specific post on the forums that I'd already been to it would bring up a page that appeared to be from Google (but I don't think it was) stating that the page was not found.

Now today, the MSE forums work completely yet when I try to go to twitter.com I get the exact same problem. If I try to go to these pages on my iPhone using the same internet connection I have no problems at all.

Anyone have any ideas as to what this could be?

Thanks,

David

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#2 boopme

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Posted 06 January 2010 - 01:04 PM

Hello and welcome. I suspect some malware at fault. I am moving this from Web Browsing to yhe Am I Infected forum for scanning.

Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 fairyplayer

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Posted 06 January 2010 - 05:59 PM

Hi and thanks for moving this to the correct place. I have done both of the tasks you asked me to do and Malwarebytes didn't find anything. The log is as follows although I'm not sure whether it's of any use when nothing was detected:

Malwarebytes' Anti-Malware 1.43
Database version: 3497
Windows 6.1.7100
Internet Explorer 8.0.7100.0

06/01/2010 22:56:09
mbam-log-2010-01-06 (22-56-09).txt

Scan type: Quick Scan
Objects scanned: 100933
Time elapsed: 7 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 06 January 2010 - 09:17 PM

Hello, were other cleaning tools run? Is this a school property PC? AS they may resrict what can be run on here.

PLease run SAS next
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 fairyplayer

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Posted 07 January 2010 - 05:12 AM

Thanks for your continued help :thumbsup:

This isn't a school PC, it is my personal netbook. I do however regularly run CCleaner and also Spybot gets run every now and then. My log for SAS is as follows:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/07/2010 at 10:02 AM

Application Version : 4.33.1000

Core Rules Database Version : 4455
Trace Rules Database Version: 2277

Scan type : Complete Scan
Total Scan Time : 02:02:13

Memory items scanned : 338
Memory threats detected : 0
Registry items scanned : 7869
Registry threats detected : 0
File items scanned : 142551
File threats detected : 0

Thanks,

David

ETA: twitter.com now works fine today but I have no idea if anything else doesn't as like I said previous the moneysavingexpert forums wouldnt work on Tuesday, they worked Wednesday, twitter wouldn't work Wednesday but it works today :S

Edited by fairyplayer, 07 January 2010 - 05:13 AM.


#6 boopme

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Posted 07 January 2010 - 12:14 PM

Possibly the sites fault too.
One more scan..
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 fairyplayer

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Posted 07 January 2010 - 02:23 PM

C:\Documents and Settings\David\My Documents\Downloads\[removed].mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Documents and Settings\David\My Documents\Downloads\[removed].mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined

The log from ESET is as above, I have replaced the actual filenames with [removed].

Thanks,

David

#8 boopme

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Posted 07 January 2010 - 03:15 PM

Hi, once more with MBAm and tell me how it's running after that.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 fairyplayer

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Posted 07 January 2010 - 03:32 PM

Malwarebytes' Anti-Malware 1.43
Database version: 3509
Windows 6.1.7100
Internet Explorer 8.0.7100.0

07/01/2010 20:30:00
mbam-log-2010-01-07 (20-30-00).txt

Scan type: Quick Scan
Objects scanned: 101549
Time elapsed: 8 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


---


I've got to admit the computer does seem to be running a little more smoothly and I haven't noticed any problems with any websites but from the two websites I was having problems with previously, they were working fine on my iPhone (on same WiFi connection) which made me suspect it was something on this PC.

Thanks again,

David

#10 boopme

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Posted 07 January 2010 - 04:23 PM

The only other suggestion I have if you are still getting a few redirects is to post an HJT log. it will be a few days but they will see if something is well hidden.

to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 fairyplayer

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Posted 07 January 2010 - 04:26 PM

Thanks again for your continued help - I haven't had any redirects today so hopefully your guidelines have sorted it for me. I'll give it a few days and if I get any more redirects I'll go to Hijack This.

If all is well then I'll not bother. Thank you so much!

David

Edited by fairyplayer, 07 January 2010 - 04:26 PM.


#12 boopme

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Posted 08 January 2010 - 12:03 AM

Hello again. If all is still good here then...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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