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Internet Security 2010


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4 replies to this topic

#1 georgiacanuck

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Posted 06 January 2010 - 08:13 AM

I am in so much trouble I was watching a movie(could kick myself in the butt for watching it he warned me about that site but I had watched them before and never had a problem) on my husbands computer and at 2:41am all heck broke lose.(He will be home in a week).And this Internet Security 2010 thing popped up my computer screen is locked says it is infected and this thing saying to buy it keeps popping up..He has no protection installed on his computer . I tried going into safe mode but I have never done it before and when I tried it came up with a list of driver so I need help trying to get into that..I can"t download anything that I saw you ask the other person that was asking about this till I can get it into safe mode if it lets me...

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#2 techextreme

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Posted 06 January 2010 - 08:55 AM

Hello georgiacanuck,

The infection you are referring to has a removal guide available here on Bleeping Computer. That removal guide is available here.

hope this helps,
Techextreme

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#3 georgiacanuck

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Posted 06 January 2010 - 02:36 PM

:thumbsup: I got it finally...After numerous tries trying to get it into the safe networking mode It finally behaved enough that I could do a system restore ...tried your rkill thing but it wouldn't let me do it in safe mode...Did my restore and it came back up in normal mode fine..But I sure as heck downloaded avast to protect his computer ...Thanks for all the help ...No more online movies for me..For anybody that watches movies from the moviesonline website that is where this nasty little virus/scamscare tactic thing came from...

#4 techextreme

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Posted 06 January 2010 - 02:38 PM

You still may want to run Malwarebytes on the computer to be sure your malware is not sitting there "dormant".

Scan for Spyware/Adware

Malwarebytes' Anti-Malware a.k.a. MBAM - Download Free Version - Homepage
Why? Malwarebytes' Anti-Malware is very good at removing the zlob trojan, virtumonde, and most other current infections. This single tool has replaced multiple tools that have been required in the past.
  • 1. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, confirm a check mark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • 2. At the end, confirm a check mark is placed next to the following:
  • 3. Then click Finish.
  • 4. If an update is found, it will download and install the latest version.
  • 5. Once the program has loaded, select Perform quick scan, then click Scan.
  • 6. When the scan is complete, click OK, then Show Results to view the results.
  • 7. Be sure that everything is checked, and click Remove Selected.
  • 8. When completed, a log will open in Notepad. The rogue application should now be gone.
Note: Some infections will prevent MBAM from running. If MBAM won't run, try renaming the file mbam-setup.exe to a random name, and then try again.
Techextreme

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#5 boopme

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Posted 06 January 2010 - 02:55 PM

NOTE:
Reinstall MBAM if you installed and ran a scan in safe mode. Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.
Post that log for review. When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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