I had visited the local PC_Shop which I had purchased 99% of all my hardware/software and used their services to repair any issue that I had in the past. But not being aware the business had changed hands in the last few months.
First I had some backup battery issue problem which I had the shop replace the internal backup battery. This was the first time I utilize the new shop owners services.
The laptop worked fine for a few months until another problem appeared this is " System32\Drivers\Ntfs.sys " I went back to the shop again for assistance and the shop owner seems to insist its a hard drive problem and constantly enforcing I'm going to need my hard drive replaced.
I explained to him a message of " System32\Drivers\Ntfs.sys" appears on the screen but he wouldn't listen to me nor did he actaully try and startup the laptop, still pushing for a hard drive replacement and further more trying to convince me to buying a new laptop because of, "the age of my unit was well outdate " his exact words.]
I did get along much better with the previous owners of the business who did have the technicians onsite to do the repairs and they were very helpful.
The new owner to my understanding after I quizzed him doesn't do any repairs in house is all out sourced contract technicians that he uses.
That's fine but I don't want to buy a new hard drive when it doesn't seem to be the problem nor do I want to out lay several thousands dollars for a new late model laptop.
Unfortunately I haven't made a backup disc of any of my work on the laptop and can not access it. instead of starting up another thread I thought I would just continue with this one. He has lost me as a customer altogether now.
I have the same issue with one of my laptops " Toshiba , Satelite A20 system "
I can not start it in safe_mode "F8" either just reverts back to the same message displayed on the screen as I have listed below.
Is there any other method that I can fix this " System32\Drivers\Ntfs.sys" issue without the original discs it is asking me to insert into the CD_ROM and press "r"????
I have XP Windows system on it , and I don't have the original discs that the message is asking me to install into the CD_ROM and select "
r ". I have search high and low for my original discs to no avail.
The actual message that is displayed on the screen is
" Windows could not start because the following file is missing or corrupt; System32\Drivers\Ntfs.sys
You can attempt to repair this file by starting Windows Setup using the original Setup CD-Rom.
Select ' r ' at the first screen to start repair."
Any assistance would be greatly appreciated
Edited by ivan_351, 05 January 2010 - 07:41 PM.