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Slow Performance Possible Malware


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2 replies to this topic

#1 GaryGranath

GaryGranath

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  • Gender:Male
  • Location:North Carolina, in the infamous Durham Triangle
  • Local time:08:40 AM

Posted 05 January 2010 - 01:46 PM

System frequently hangs - an app displays "Not Responding" on the title bar - and it if I click start Task Manager to see what's happening, it can take a minute or more to become active. Sometimes I see that a browser (IE8 or Firefox) is monopolizing the processor, or it can also be my Flight Sim, and sometimes vsmon seems to be using more processor resource than I would expect. A couple of times I have noticed that Task Manager lists either two or three browsers running when only one browser window is open.

I have run Disk Cleanup, Defrag, and Chkdisk. I have also run Spybot, Spywareblaster, ZoneAlarm Extreme Security, and eset online scanner, but the scanners haven't found malware or viruses. This has been happening for about a month and a half. I can't connect it to any new devices or software, although I did install a faster graphics card (but it was well after the performance had decreased).

It's certainly possible that I'm expecting too much from my system, but I'd like to eliminate malware as a factor.
Thanks, Gary


DDS (Ver_09-12-01.01) - NTFSx86
Run by Gary Granath at 13:04:02.95 on Tue 01/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.179 [GMT -5:00]

AV: ZoneAlarm Extreme Security Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Extreme Security Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Gary Granath\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.wral.com/weather/doppler5000/?m=centralnc&p=still
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar =
uInternet Settings,ProxyOverride = 127.0.0.1
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: ZoneAlarm Toolbar Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: {AE7CD045-E861-484f-8273-0445EE161910} - No File
TB: ZoneAlarm Toolbar: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\sonicc~1.lnk - c:\program files\common files\sonic shared\CineTray.exe
IE: Convert link target to Adobe PDF
IE: Convert selected links to Adobe PDF
IE: Convert selection to Adobe PDF
IE: Convert to Adobe PDF
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: gateway.com\support
Trusted Zone: live.com\local
Trusted Zone: microsoft.com\support
Trusted Zone: turbotax.com
Trusted Zone: wugnet.com\www
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java
DPF: vzTCPConfig - hxxp://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/a/d/e/ade837f3-8e2d-4eca-9e4f-f0fcc750ab87/VirtualEarth3D.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://support.gateway.com/support/profiler/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97}
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE}
DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53}
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} - hxxp://truckeewebcam.gotdns.com/kxhcm10.ocx
DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} - hxxps://support.microsoft.com/OAS/ActiveX/odc.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {4B48D5DF-9021-45F7-A240-60304302A215} - hxxp://download.microsoft.com/download/5/c/2/5c2fc4b7-3875-4eec-946b-ffe15472cabc/WebCleaner.cab
DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} - hxxp://www.cyberlink.com/winxp/CheckDVD.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1182814956244
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5}
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1254166873808
DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {845C260B-A44B-49A3-86A6-71430B3000A0} - hxxps://www.mytelevox.com/labcalls/cabs/TeleVoxAudioPlayer.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} - hxxp://www.live365.com/players/play365.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7}
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\garygr~1\applic~1\mozilla\firefox\profiles\q78wjn2a.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.wral.com/weather/doppler5000/?m=centralnc&p=still
FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\MozillaExtensions.dll
FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\TrustCheckerMozillaPlugin.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2004-9-30 4064]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-9-30 303248]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-9-28 482696]
R2 ISWKL;ZoneAlarm ForceField ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2009-8-26 25208]
R2 IswSvc;ZoneAlarm ForceField IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2009-8-26 439664]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 icsak;icsak;c:\program files\checkpoint\zaforcefield\ak\icsak.sys [2009-8-26 35448]
R3 npusbio;npusbio;c:\windows\system32\drivers\npusbio.sys [2009-10-21 36384]
S3 gupdate1c9873974c76ae0;Google Update Service (gupdate1c9873974c76ae0);c:\program files\google\update\GoogleUpdate.exe [2009-2-4 133104]
S3 SaiH0461;SaiH0461;c:\windows\system32\drivers\SaiH0461.sys [2009-1-23 132232]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
S3 WmAdiHid;Logitech WingMan Digital Devices Driver;c:\windows\system32\drivers\WmAdiHid.sys [2000-6-29 19488]

=============== Created Last 30 ================

2010-01-01 05:32:44 186500 ----a-w- c:\windows\system32\nvapps.xml
2010-01-01 05:31:41 446464 ----a-w- c:\windows\system32\nvudisp.exe
2010-01-01 05:31:41 18070 ----a-w- c:\windows\system32\nvdisp.nvu
2010-01-01 05:31:41 0 d-----w- c:\windows\nview
2010-01-01 05:30:47 446464 ----a-w- c:\windows\system32\NVUNINST.EXE
2009-12-30 15:42:03 0 d-----w- c:\program files\Ken Salter
2009-12-30 05:22:36 0 d-----w- c:\docume~1\garygr~1\applic~1\nHancer
2009-12-30 04:02:17 0 d-----w- c:\program files\NVIDIA Corporation
2009-12-30 04:00:01 8743 ----a-w- c:\windows\system32\nvinfo.pb
2009-12-30 03:59:49 0 d-----w- C:\NVIDIA
2009-12-30 03:09:39 0 d-----w- c:\program files\SystemRequirementsLab
2009-12-30 02:28:05 0 d-----w- c:\docume~1\alluse~1\applic~1\nHancer
2009-12-25 02:10:27 0 d-----w- c:\documents and settings\gary granath\Downloads
2009-12-21 20:37:33 0 d-----w- c:\documents and settings\gary granath\DoctorWeb
2009-12-16 04:47:50 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-12-16 04:46:59 0 d-----w- c:\program files\SUPERAntiSpyware
2009-12-16 04:46:59 0 d-----w- c:\docume~1\garygr~1\applic~1\SUPERAntiSpyware.com
2009-12-16 04:37:03 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-12-09 02:29:20 0 d-----w- c:\program files\Trend Micro
2009-12-08 05:39:36 0 d-----w- c:\program files\SpywareBlaster
2009-12-08 03:54:21 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-08 03:54:21 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2010-01-05 15:06:40 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-08 19:57:02 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2009-10-08 19:57:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2009-10-08 19:56:56 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2009-04-10 17:55:23 90 --sh--w- c:\windows\cnerolf.dat
2008-06-11 20:00:27 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008061120080612\index.dat
2008-10-14 22:48:12 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101420081015\index.dat

============= FINISH: 13:09:06.73 ===============

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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:01:40 PM

Posted 12 January 2010 - 05:02 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:01:40 PM

Posted 17 January 2010 - 04:49 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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