Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ws2_32.dll infection?


  • This topic is locked This topic is locked
13 replies to this topic

#1 mrsmillertime

mrsmillertime

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:03:46 AM

Posted 05 January 2010 - 11:39 AM

Hi all:

Thanks in advance for any help you can offer me!

My AVG virus scanner (version 9.0.725) has detected a threat on my computer. (C:\WINDOWS\system32\ws2_32.dll) All subsequent scans indicate "Virus found Win32/Patched" but the error persists.

I have also run Malwarebytes (version 1.43) with no luck in fixing the problem.

OS: Windows XP Pro

Any suggestions?

Thanks again!!

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:46 AM

Posted 05 January 2010 - 12:00 PM

Hello,let's do these and see if we can find it.

Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mrsmillertime

mrsmillertime
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:03:46 AM

Posted 05 January 2010 - 03:11 PM

All scans completed as instructed; the infection warning still persisted upon final reboot.

GooredFix Log:

GooredFix by jpshortstuff (02.01.10.1)
Log created at 12:24 on 05/01/2010 (Administrator)
Firefox version 3.0.16 (en-US)

========== GooredScan ==========

(none)
Deleting HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{DA29F54B-EC1A-4B4E-AE01-45C16954F31C} -> Success!
Deleting C:\Documents and Settings\Administrator\Local Settings\Application Data\{DA29F54B-EC1A-4B4E-AE01-45C16954F31C} -> Success!

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [18:19 02/12/2007]
{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} [00:07 12/12/2007]
{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} [07:56 08/03/2008]

C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\m0n4mv65.default\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG9\Firefox" [01:14 05/01/2010]
"avg@igeared"="C:\Program Files\AVG\AVG9\Toolbar\Firefox\avg@igeared" [01:14 05/01/2010]

-=E.O.F=-

SUPERAntisypware Log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/05/2010 at 01:55 PM

Application Version : 4.32.1000

Core Rules Database Version : 4447
Trace Rules Database Version: 2269

Scan type : Complete Scan
Total Scan Time : 01:19:14

Memory items scanned : 220
Memory threats detected : 0
Registry items scanned : 5687
Registry threats detected : 0
File items scanned : 43881
File threats detected : 0

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:46 AM

Posted 05 January 2010 - 03:36 PM

OK, let's run these the second one is long..so post the rootrepeal log in the meantime.

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Drweb-cureit
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mrsmillertime

mrsmillertime
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:03:46 AM

Posted 05 January 2010 - 04:04 PM

RootRepeal Log:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2010/01/05 14:57
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB0F69000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79B5000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB9CC9000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\RootRepeal report 01-05-10 (14-57-38).txt
Status: Visible to the Windows API, but not on disk.

Path: c:\$avg\$chjw\9d4f28fd-d10e-4fc2-81bd-d49a927c3abc
Status: Size mismatch (API: 449256, Raw: 407456)

Path: c:\$avg\$chjw\c69de2e6-cded-4fa6-8b01-245c3ea53667
Status: Size mismatch (API: 241760, Raw: 188168)

SSDT
-------------------
#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xb15f70b0

==EOF==

#6 mrsmillertime

mrsmillertime
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:03:46 AM

Posted 05 January 2010 - 04:31 PM

I am unable to complete the Dr.Web CureIt scan:

- I downloaded the file from the secondary site (the ws2_32.dll infection is preventing me from accessing the Dr.Web FTP site for download)
- When I tried to run the program (in Safe Mode & in regular mode), I get a pop-up message that the program is 183 days old and should be updated. I tried to bypass the update (per your instructions) and prior to the express scan I get a secondary message that the license key is expired and the program closes. (The instructions say to contact the "product dealer" for a new license key.)
- I tried updating the program but nothing happens; no download windows or internet browsers open.

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:46 AM

Posted 05 January 2010 - 05:05 PM

Hi ,run this and please try again . It's the malware that is stopping the fix tools.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 mrsmillertime

mrsmillertime
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:03:46 AM

Posted 05 January 2010 - 05:28 PM

I was able to successfully download & run the program (per your instructions) but no log was created. I have attached a screenshot for your convenience.

Posted Image

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:46 AM

Posted 05 January 2010 - 09:22 PM

Some rootkits can terminate your security tools by changing the permissions on targeted programs so that they cannot run or complete scans. Further investigation is required to determine if this is the case with the issues you have described.

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report for me to review.
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad, then copy and paste the entire contents starting with Running from... to Finished!) in your next reply.
Then go to Posted Image > Run..., and copy and paste this command into the open box: cmd
press OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop and open in Notepad.
Copy and paste the contents of that file in your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 mrsmillertime

mrsmillertime
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:03:46 AM

Posted 05 January 2010 - 10:01 PM

Win32kDiag Log:

Running from: C:\Documents and Settings\Administrator\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Administrator\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...





Finished!

#11 mrsmillertime

mrsmillertime
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:03:46 AM

Posted 05 January 2010 - 10:04 PM

The Log.txt file was blank.

#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:46 AM

Posted 05 January 2010 - 11:06 PM

Ok ,this ones got me, we will need to move to the HJT forum and get this out.
You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 mrsmillertime

mrsmillertime
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:03:46 AM

Posted 05 January 2010 - 11:22 PM

Thanks for all your efforts; I'll move to the other thread and keep you posted when it's all said & done.

Thanks, again!!

#14 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,805 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:04:46 AM

Posted 06 January 2010 - 02:42 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/284598/ws2-32dll-infection/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users