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Not What I have, computer runs really slow and locks up constantly


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#1 emohan

emohan

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Posted 05 January 2010 - 09:24 AM

Computer runs slow and locks up constantly. It is a dell laptop. I posted a topic under the I might be infected post and they sent me to this forum for help. I am fairly new to this and apprectiate your help!


DDS (Ver_09-10-13.01) - NTFSx86
Run by jhaas at 8:07:21.94 on Tue 01/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3572.2912 [GMT -6:00]

AV: Webroot® Client Security *On-access scanning enabled* (Updated) {B3891867-7230-459B-9987-E7CCFA7A7D1D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r190031\stacsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
svchost.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Webroot\Client\commagent.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\Webroot\Client\spysweeper.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\SYSTEM32\DWRCST.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BtTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDellB.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Webroot\Client\SpySweeperUI.EXE
C:\Program Files\SHARP\PCFAX2\PcfaxRcv.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE
C:\Program Files\Dell Printers\Additional Color Laser Software\Updater\DLUPDR.EXE
C:\Program Files\Sharp\Sharpdesk\SharpTray.exe
C:\Program Files\Sharp\Sharpdesk\FtpServer.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\3Dconnexion\3Dconnexion 3DxSoftware\3DxWare\3dxsrv.exe
C:\Program Files\CASIO\YouTube Uploader for CASIO\YStart.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Sharp\Sharpdesk\nsapp.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Webroot\Client\SSU.EXE
H:\Ed's Documents\COMPUTER\malware cleanup\dds.pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = 192.168.1.*;192.168.0.*
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [SysTrayApp] "c:\program files\idt\wdm\sttray.exe"
mRun: [AESTFltr] "c:\windows\system32\AESTFltr.exe" /NoDlg
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "nwiz.exe" /installquiet
mRun: [NVHotkey] "rundll32.exe" nvHotkey.dll,Start
mRun: [NvMediaCenter] "RUNDLL32.EXE" c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ChangeTPMAuth] "c:\program files\wave systems corp\common\ChangeTPMAuth.exe" /T:NTRU12
mRun: [WavXMgr] "c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe"
mRun: [SecureUpgrade] "c:\program files\wave systems corp\SecureUpgrade.exe"
mRun: [EmbassySecurityCheck] "c:\program files\wave systems corp\embassy security setup\EMBASSYSecurityCheck.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDellB.exe" /mode2
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Synchronization Manager] "c:\windows\system32\mobsync.exe" /logon
mRun: [WebrootClientUI] "c:\program files\webroot\client\SpySweeperUI.EXE" /StartInTray
mRun: [Receiver] "c:\program files\sharp\pcfax2\PcfaxRcv.exe"
mRun: [DLPSP] "c:\program files\dell printers\additional color laser software\status monitor\DLPSP.EXE"
mRun: [DLUPDR] "c:\program files\dell printers\additional color laser software\updater\DLUPDR.EXE"
mRun: [IndexTray] "c:\program files\sharp\sharpdesk\IndexTray.exe" /n
mRun: [SharpTray] "c:\program files\sharp\sharpdesk\SharpTray.exe"
mRun: [TypeRegChecker] "c:\program files\sharp\sharpdesk\TypeRegChecker.exe"
mRun: [FtpServer.exe] "c:\program files\sharp\sharpdesk\FtpServer.exe" -usedefault
mRun: [BlackBerryAutoUpdate] "c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe" /background
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [DameWare MRC Agent] c:\windows\system32\DWRCST.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [3DxAssociateFileExts] c:\program files\3dconnexion\3dconnexion 3dxsoftware\3dxviewer\register.exe "FileExts"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\start3~1.lnk - c:\program files\3dconnexion\3dconnexion 3dxsoftware\3dxware\3dxsrv.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\youtub~1.lnk - c:\program files\casio\youtube uploader for casio\YStart.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
uPolicies-explorer: NoStrCmpLogical = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Append to existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert link target to existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://featurecamtraining.webex.com/client/T26L/training/ieatgpc.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks enterprise solutions 8.0\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks enterprise solutions 8.0\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} - c:\program files\sharp\sharpdesk\ExplorerExtensions.dll
Notify: WRNotifier - WRLogonNtf.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 wvauth

============= SERVICES / DRIVERS ===============

R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\dell\dell controlpoint\DCPButtonSvc.exe [2008-6-3 386328]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostControlService.exe [2008-7-31 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostStorageService.exe [2008-7-31 21352]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2008-10-23 140184]
R2 SentinelKeysServer;Sentinel Keys Server;c:\program files\common files\safenet sentinel\sentinel keys server\sntlkeyssrvr.exe [2007-4-27 316992]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\dell\dell controlpoint\connection manager\SMManager.exe [2008-9-9 69632]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2008-10-17 108160]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [2008-10-17 32808]
R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2007-2-7 3712]
R3 OA001Afx;Provides a software interface to control audio effects of OA001 camera.;c:\windows\system32\drivers\OA001Afx.sys [2008-10-17 148056]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2008-10-17 144672]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2008-10-17 277504]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2007-4-19 99200]
S4 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\dell\dell controlpoint\system manager\DCPSysMgrSvc.exe [2008-8-18 455960]

=============== Created Last 30 ================

2009-12-30 12:40 61,440 a------- c:\windows\system32\DWRCSh32.DLL
2009-12-30 08:31 <DIR> --d----- C:\Grapple bucket
2009-12-29 21:34 <DIR> --d----- C:\leroy tower 54
2009-12-25 21:54 <DIR> --d----- C:\Ripper
2009-12-18 15:00 <DIR> --d----- c:\docume~1\jhaas\applic~1\Malwarebytes
2009-12-18 15:00 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-18 15:00 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-12-18 15:00 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-12-18 15:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-17 14:51 <DIR> --d----- C:\3300 nw 25th
2009-12-15 21:17 <DIR> --d----- c:\docume~1\jhaas\applic~1\CASIO
2009-12-15 20:49 <DIR> --d----- c:\program files\CASIO
2009-12-13 21:45 68,985 a------- C:\angleline.fmp
2009-12-13 21:45 38,258 a------- C:\angleline.fm
2009-12-12 16:50 <DIR> --d----- C:\Misc drawings
2009-12-09 08:36 <DIR> --d----- c:\program files\common files\KIP
2009-12-09 08:36 <DIR> --d----- c:\program files\KIP
2009-12-09 08:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Downloaded Installations
2009-12-06 20:23 <DIR> --d----- C:\bed

==================== Find3M ====================

2010-01-04 07:59 428,721 a------- c:\windows\system32\nvModes.dat
2009-12-04 12:24 195,406 a------- c:\windows\pchealth\helpctr\config\cache\Professional_32_1033.dat
2009-10-29 01:45 916,480 a------- c:\windows\system32\wininet.dll
2009-10-20 23:38 75,776 a------- c:\windows\system32\strmfilt.dll
2009-10-20 23:38 25,088 a------- c:\windows\system32\httpapi.dll
2009-10-13 04:30 270,336 a------- c:\windows\system32\oakley.dll
2009-10-12 07:38 149,504 a------- c:\windows\system32\rastls.dll
2009-10-12 07:38 79,872 a------- c:\windows\system32\raschap.dll
2009-02-12 23:28 256 a------- c:\documents and settings\jhaas\pool.bin
2008-12-22 16:35 60,968 a------- c:\documents and settings\jhaas\GoToAssistDownloadHelper.exe

============= FINISH: 8:08:02.21 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 12 January 2010 - 04:58 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 17 January 2010 - 04:52 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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