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XP changed to 2000 - Can it be reversed back to XP?


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#1 flipinacoin

flipinacoin

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Posted 05 January 2010 - 12:36 AM

Someone was helping my father with his HP Pavilion ze4400 laptop. Original issue: moving slow, some malware. They replaced the Microsoft XP that was originally installed on his computer with a version of Microsoft 2000. I don't understand why this change was made, but I am guessing there must have been a good reason. Since the change most things don't work correctly (like IE and the disc drive). Now I just really want the XP that was originally on there back.

I would really appreciate any help that I can get to resolve this.

BTW - clearly I am not an advanced user but I can and will follow helpful instructions very well.

Thanks so much,
Amanda N.
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#2 Budapest

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Posted 05 January 2010 - 12:53 AM

That laptop should have come with a Restore CD. If you don't have one you should be able to order one from HP.

http://h10025.www1.hp.com/ewfrf/wc/documen...c=en&dlc=en
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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