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XP changed to 2000 - Can it be reversed back to XP?

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#1 flipinacoin


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Posted 05 January 2010 - 12:36 AM

Someone was helping my father with his HP Pavilion ze4400 laptop. Original issue: moving slow, some malware. They replaced the Microsoft XP that was originally installed on his computer with a version of Microsoft 2000. I don't understand why this change was made, but I am guessing there must have been a good reason. Since the change most things don't work correctly (like IE and the disc drive). Now I just really want the XP that was originally on there back.

I would really appreciate any help that I can get to resolve this.

BTW - clearly I am not an advanced user but I can and will follow helpful instructions very well.

Thanks so much,
Amanda N.

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#2 Budapest


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Posted 05 January 2010 - 12:53 AM

That laptop should have come with a Restore CD. If you don't have one you should be able to order one from HP.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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