Posted 04 January 2010 - 10:17 PM
I have been searching posts from others who seem to have similar problems....hopefully you can help me as well!
I am using WindowsXP with IE8. Problems started a few weeks ago & I have not been able to fix on my own.
When searching on Google & attempting to click on my search results, what I know to be a correct link to a website will bring me to various alternate search engine sites. Simultaneously a second browser will open either from thewebsitesurvey.com or live.com, requesting I participate in some survey.
I started with deleting all temp internet files, browsing history, stored information & rebooting. Ran AVG; nothing detected. Ran MBAM; nothing detected. Ran BitDefender; nothing detected. After each of these scans I would delete all temp internet files & history before rebooting. I ran each scan twice; AVG & MBAM continued not to locate any issues, but I did find that on the second attempt I was not able to run BitDefender. I tried reinstalling & continue not to be able to run the program.
Last night while browsing online & trying to find a solution to my problems, AVG detected the following:
"Virus found Exploit";"C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\Q9AB8DWF\pdf.pdf";"Infected";"1/3/2010, 7:39:34 PM";"file";"C:\WINDOWS\system32\svchost.exe"
I attempted to clean using the VCleaner & Worm/Downadup (Worm/Conficker). The VCleaner reported not finding anything. The Worm/Downadup (Worm/Conficker) tool reported not being able to open most files & did not appear to clean potential problems up.
Any suggestions would be most appreciated. I will gladly post any logs tomorrow night if that would be helpful. Thank you so much.