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Help please!


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2 replies to this topic

#1 JackaJacobs

JackaJacobs

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Posted 04 January 2010 - 09:40 PM

Over the past weeks i have found that my computer is having some major problems that have steadily gotten worse.


1. Search engines getting rerouted
2. MOM.exe running on startup and using a lot of CPU
3. Malwarebytes crashing after each scan
4. Internet crashing


If anyone could help, that would be just great! thanks





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 62319 PM, on 142010
Platform Windows XP SP3 (WinNT 5.01.2600)
MSIE Internet Explorer v7.00 (7.00.6000.16850)
Boot mode Normal

Running processes
CWINDOWSSystem32smss.exe
CWINDOWSSYSTEM32winlogon.exe
CWINDOWSsystem32services.exe
CWINDOWSsystem32lsass.exe
CWINDOWSsystem32Ati2evxx.exe
CWINDOWSsystem32svchost.exe
CWINDOWSSystem32svchost.exe
CWINDOWSSYSTEM32Ati2evxx.exe
CWINDOWSExplorer.EXE
CProgram FilesAlwil SoftwareAvast4aswUpdSv.exe
CProgram FilesAlwil SoftwareAvast4ashServ.exe
CWINDOWSehomeehtray.exe
Cwindowssystemhpsysdrv.exe
CWINDOWSsystem32hphmon06.exe
CHPKBDKBD.EXE
CWINDOWSAGRSMMSG.exe
CProgram FilesATI TechnologiesATI Control Panelatiptaxx.exe
CWINDOWSSOUNDMAN.EXE
CWINDOWSALCWZRD.EXE
CWINDOWSALCMTR.EXE
CProgram FilesJavajre6binjusched.exe
CProgram FilesiTunesiTunesHelper.exe
CPROGRA~1ALWILS~1Avast4ashDisp.exe
CWINDOWSsystem32ctfmon.exe
CProgram FilesSUPERAntiSpywareSUPERAntiSpyware.exe
CProgram FilesWindows Media PlayerWMPNSCFG.exe
CProgram FilesMSICommonRaUI.exe
CProgram FilesATI TechnologiesATI.ACECore-StaticMOM.exe
CWINDOWSsystem32spoolsv.exe
CProgram FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
CProgram FilesBonjourmDNSResponder.exe
CProgram FilesDigidesignDriversMMERefresh.exe
CWINDOWSeHomeehRecvr.exe
CWINDOWSeHomeehSched.exe
CWINDOWSSystem32svchost.exe
CProgram FilesJavajre6binjqs.exe
CProgram FilesMcAfeeSiteAdvisorMcSACore.exe
CProgram FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
CProgram FilesATI TechnologiesATI.ACECore-Staticccc.exe
CWINDOWSsystem32svchost.exe
CProgram FilesViewpointCommonViewpointService.exe
CProgram FilesAlwil SoftwareAvast4ashMaiSv.exe
CProgram FilesAlwil SoftwareAvast4ashWebSv.exe
CWINDOWSsystem32wscntfy.exe
CProgram FilesiPodbiniPodService.exe
CWINDOWSsystem32dllhost.exe
CWINDOWSeHomeehmsas.exe
CProgram FilesMicrosoft OfficeOffice12WINWORD.EXE
CProgram FilesTrend MicroHijackThisHijackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = httpie.redirect.hp.comsvsrdrTYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = httpie.redirect.hp.comsvsrdrTYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = httpie.redirect.hp.comsvsrdrTYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = httpie.redirect.hp.comsvsrdrTYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = httpgoogle.atcomet.comm
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = httpgo.microsoft.comfwlinkLinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = httpgo.microsoft.comfwlinkLinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = httpie.redirect.hp.comsvsrdrTYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = httpgo.microsoft.comfwlinkLinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = httpgo.microsoft.comfwlinkLinkId=69157
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = .local
F2 - REGsystem.ini UserInit=CWINDOWSsystem32userinit.exe
O2 - BHO AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - CProgram FilesAdobeAcrobat 6.0ReaderActiveXAcroIEHelper.dll
O2 - BHO BitComet ClickCapture - {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - CProgram FilesBitComettoolsBitCometBHO_1.3.7.16.dll
O2 - BHO WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - CProgram FilesAVGAVG8avgssie.dll (file missing)
O2 - BHO Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - CProgram FilesMicrosoft OfficeOffice12GrooveShellExtensions.dll
O2 - BHO McAfee SiteAdvisor BHO - {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - cPROGRA~1mcafeeSITEAD~1mcieplg.dll
O2 - BHO Java™ Plug-In 2 SSV Helper - {dbc80044-a445-435b-bc74-9c25c1c588a9} - CProgram FilesJavajre6binjp2ssv.dll
O2 - BHO JQSIEStartDetectorImpl - {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - CProgram FilesJavajre6libdeployjqsiejqs_plugin.dll
O3 - Toolbar HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - cProgram FilesHPDigital ImagingbinHPDTLK02.dll
O3 - Toolbar McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - cPROGRA~1mcafeeSITEAD~1mcieplg.dll
O4 - HKLM..Run [ehTray] CWINDOWSehomeehtray.exe
O4 - HKLM..Run [hpsysdrv] cwindowssystemhpsysdrv.exe
O4 - HKLM..Run [HPHUPD06] cProgram FilesHP{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}hphupd06.exe
O4 - HKLM..Run [HPHmon06] CWINDOWSsystem32hphmon06.exe
O4 - HKLM..Run [KBD] CHPKBDKBD.EXE
O4 - HKLM..Run [TkBellExe] "CProgram FilesMpcStarCodecsRealRCAPluginsrealsched.exe" -osboot
O4 - HKLM..Run [Recguard] CWINDOWSSMINSTRECGUARD.EXE
O4 - HKLM..Run [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM..Run [PS2] CWINDOWSsystem32ps2.exe
O4 - HKLM..Run [ATIPTA] "CProgram FilesATI TechnologiesATI Control Panelatiptaxx.exe"
O4 - HKLM..Run [SoundMan] SOUNDMAN.EXE
O4 - HKLM..Run [AlcWzrd] ALCWZRD.EXE
O4 - HKLM..Run [Alcmtr] ALCMTR.EXE
O4 - HKLM..Run [StartCCC] "CProgram FilesATI TechnologiesATI.ACECore-StaticCLIStart.exe" MSRun
O4 - HKLM..Run [MSConfig] CWINDOWSPCHealthHelpCtrBinariesMSConfig.exe auto
O4 - HKLM..Run [SunJavaUpdateSched] "CProgram FilesJavajre6binjusched.exe"
O4 - HKLM..Run [QuickTime Task] "CProgram FilesQuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run [iTunesHelper] "CProgram FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run [avast!] CPROGRA~1ALWILS~1Avast4ashDisp.exe
O4 - HKCU..Run [ctfmon.exe] CWINDOWSsystem32ctfmon.exe
O4 - HKCU..Run [MSMSGS] "CProgram FilesMessengermsmsgs.exe" background
O4 - HKCU..Run [SUPERAntiSpyware] CProgram FilesSUPERAntiSpywareSUPERAntiSpyware.exe
O4 - HKCU..Run [WMPNSCFG] CProgram FilesWindows Media PlayerWMPNSCFG.exe
O4 - Global Startup MSI Wireless Utility.lnk = CProgram FilesMSICommonRaUI.exe
O8 - Extra context menu item &d&ownload &with bitcomet - resCProgram FilesBitCometBitComet.exeAddLink.htm
O8 - Extra context menu item &d&ownload all video with bitcomet - resCProgram FilesBitCometBitComet.exeAddVideo.htm
O8 - Extra context menu item &d&ownload all with bitcomet - resCProgram FilesBitCometBitComet.exeAddAllLink.htm
O8 - Extra context menu item E&xport to Microsoft Excel - resCPROGRA~1MI1933~1Office12EXCEL.EXE3000
O9 - Extra button Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - CPROGRA~1MI1933~1Office12ONBttnIE.dll
O9 - Extra 'Tools' menuitem S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - CPROGRA~1MI1933~1Office12ONBttnIE.dll
O9 - Extra button Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - CPROGRA~1MI1933~1Office12REFIEBAR.DLL
O9 - Extra button BitComet - {d18a0b52-d63c-4ed0-afc6-c1e3dc1af43a} - resCProgram FilesBitComettoolsBitCometBHO_1.3.7.16.dll206 (file missing)
O9 - Extra button (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - CWINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - CWINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - CProgram FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - CProgram FilesMessengermsmsgs.exe
O10 - Unknown file in Winsock LSP cwindowssystem32nwprovau.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O10 - Unknown file in Winsock LSP ntll.dll
O11 - Options group [java_sun] Java (Sun)
O16 - DPF {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - httpwww.update.microsoft.commicrosoftupdatev6V5Controlsenx86clientmuweb_site.cab1185575312625
O16 - DPF {D27CDB6E-AE6D-11CF-96B8-444553540000} - httpfpdownload2.macromedia.comgetshockwavecabsflashswflash.cab
O18 - Protocol dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - cPROGRA~1mcafeeSITEAD~1mcieplg.dll
O18 - Protocol grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - CProgram FilesMicrosoft OfficeOffice12GrooveSystemServices.dll
O18 - Protocol sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - cPROGRA~1mcafeeSITEAD~1mcieplg.dll
O20 - AppInit_DLLs CWINDOWSsystem32kbdsock.dll
O20 - Winlogon Notify !saswinlogon - CProgram FilesSUPERAntiSpywareSASWINLO.dll
O22 - SharedTaskScheduler IPC Configuration Utility - IPC Configuration Utility - (no file)
O23 - Service Adobe LM Service - Adobe Systems - CProgram FilesCommon FilesAdobe Systems SharedServiceAdobelmsvc.exe
O23 - Service Apple Mobile Device - Apple Inc. - CProgram FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service avast! iAVS4 Control Service (aswupdsv) - ALWIL Software - CProgram FilesAlwil SoftwareAvast4aswUpdSv.exe
O23 - Service Ati HotKey Poller - ATI Technologies Inc. - CWINDOWSsystem32Ati2evxx.exe
O23 - Service ATI Smart - Unknown owner - CWINDOWSsystem32ati2sgag.exe
O23 - Service avast! Antivirus (avast! antivirus) - ALWIL Software - CProgram FilesAlwil SoftwareAvast4ashServ.exe
O23 - Service avast! Mail Scanner (avast! mail scanner) - ALWIL Software - CProgram FilesAlwil SoftwareAvast4ashMaiSv.exe
O23 - Service avast! Web Scanner (avast! web scanner) - ALWIL Software - CProgram FilesAlwil SoftwareAvast4ashWebSv.exe
O23 - Service Bonjour Service - Apple Inc. - CProgram FilesBonjourmDNSResponder.exe
O23 - Service Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - CProgram FilesDigidesignDriversMMERefresh.exe
O23 - Service digiSPTIService - Digidesign, A Division of Avid Technology, Inc. - CProgram FilesDigidesignPro ToolsdigiSPTIService.exe
O23 - Service InstallDriver Table Manager (IDriverT) - Macrovision Corporation - CProgram FilesCommon FilesInstallShieldDriver1050Intel 32IDriverT.exe
O23 - Service iPod Service (ipod service) - Apple Inc. - CProgram FilesiPodbiniPodService.exe
O23 - Service Java Quick Starter (javaquickstarterservice) - Sun Microsystems, Inc. - CProgram FilesJavajre6binjqs.exe
O23 - Service McAfee SiteAdvisor Service (mcafee siteadvisor service) - McAfee, Inc. - CProgram FilesMcAfeeSiteAdvisorMcSACore.exe
O23 - Service Viewpoint Manager Service - Viewpoint Corporation - CProgram FilesViewpointCommonViewpointService.exe

--
End of file - 12369 bytes

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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
  • OFFLINE
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  • Gender:Female
  • Location:At home
  • Local time:05:17 PM

Posted 12 January 2010 - 08:38 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:05:17 PM

Posted 17 January 2010 - 02:11 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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