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windows/pc will only work in debugging mode


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2 replies to this topic

#1 Shacen

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Posted 04 January 2010 - 04:14 PM

Hello, My pc crashed got windows loading error screen, tried to start up in safe mode, and to last know configuration, and neither worked, rebooted and hit f8 to get to configuration screen, and got windows to load in debugging mode, found some malware with malwarebytes anti-malware and with spydoctor, ran registry cleaner, chkdisk, still same issue, came to this site for help.


Also I am constantly getting thewebsitesurvey.com window pop up window when using google, not sure if that's related and haven't found much info on the web about it.

This is message I get when rebooting:


We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows
Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt


Last Known Good Configuration (your most recent settings that worked) Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30




DDS (Ver_09-12-01.01) - NTFSx86
Run by Shaun at 14:25:44.03 on Mon 01/04/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.741 [GMT -5:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Cobian Backup 9\Cobian.exe
C:\Program Files\Cobian Backup 9\cbInterface.exe
C:\Documents and Settings\Shaun\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRunServicesOnce: [washindex] c:\program files\washer\washidx.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smartw~1.lnk - c:\program files\netgear\wg111 configuration utility\WG111CFG.exe
uPolicies-system: NoDispAppearancePage = 0 (0x0)
IE: {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/
IE: {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/
IE: {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: {AB492390-892A-43FC-8115-EDF12CC60748} = 68.87.64.196,68.87.66.196
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: ,
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,
IFEO: taskmgr.exe - "c:\documents and settings\shaun\desktop\PROCEXP.EXE"

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\shaun\applic~1\mozilla\firefox\profiles\y1sorovl.shaun_duncan_2\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - HiddenExtension: XUL Cache: {5F3659E5-CEA8-473A-AB86-4759378F4080} - c:\windows\system32\config\systemprofile\local settings\application data\{5f3659e5-cea8-473a-ab86-4759378f4080}\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============


============== File Associations ===============

scrfile="%1" %*

=============== Created Last 30 ================

2010-01-04 19:03:51 0 d-----w- c:\program files\Cobian Backup 9
2010-01-04 14:35:31 0 d-----w- c:\program files\trend micro
2010-01-02 22:00:26 59664 --s---w- c:\windows\system32\drivers\TfSysMon.sys
2010-01-02 22:00:26 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys
2010-01-02 22:00:26 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys
2010-01-02 22:00:09 882 ----a-w- c:\windows\RegSDImport.xml
2010-01-02 22:00:09 880 ----a-w- c:\windows\RegISSImport.xml
2010-01-02 22:00:09 767952 ----a-w- c:\windows\BDTSupport.dll
2010-01-02 22:00:09 149456 ----a-w- c:\windows\SGDetectionTool.dll
2010-01-02 22:00:09 131 ----a-w- c:\windows\IDB.zip
2010-01-02 22:00:09 1152444 ----a-w- c:\windows\UDB.zip
2010-01-02 22:00:08 165840 ----a-w- c:\windows\PCTBDRes.dll
2010-01-02 22:00:08 1640400 ----a-w- c:\windows\PCTBDCore.dll
2010-01-02 21:58:06 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2010-01-02 21:58:00 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2010-01-02 21:57:51 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat

==================== Find3M ====================

2010-01-04 16:23:09 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-01-03 21:42:15 691696 ----a-w- c:\windows\system32\drivers\sptd.sys
2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-09 16:20:12 207792 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll

============= FINISH: 14:32:17.09 ===============

Attached Files



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#2 myrti

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Posted 12 January 2010 - 08:29 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
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  • Two reports will open, copy and paste them in a reply here:
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

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#3 myrti

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Posted 17 January 2010 - 02:05 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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