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Suspected malware/virus


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#1 dvan

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Posted 04 January 2010 - 03:59 PM

My wife was on the computer the other day and she said a message showed up saying that a virus had been detected/downloaded (she didnt remember which exactly it said). She was using myspace and saving pictures from her myspace page to our computer. Anyway I have been asked by google to enter codes to do searches since, they think I am a spammer or something. I ran Malwarebytes and AVG searches, which I have running all the time on the computer. Malwarebytes found nothing and AVG found three warnings(tracking cookies). I am still being asked by google to prove I am human, I am not doing repetitive searches or anything llike that. So, I downloaded HJT, from trend micro, but I cant run it. The error code I get is-

For some reason your system denied write access to the Host file. If any hijacked domains are in the file, HijackThis may NOT be able to fix this.
If that happens, you need to edit the file yourself.To do this, click Start, Run and type:
notepad C:\Windows\System32\drivers\etc\hosts
and press enter. Find the line(s) HijackThis reports and delete them. Save the file as 'hosts.' (with quotes) and reboot.
For Vista simple, exit HijackThis, right click on the HijackThis icon, choose 'Run as administrator'

Above is exactly what it reads in the error screen,
I am using Vista and I cannot run it as an administrator, when I go to the screen that says run as administrator, I am unable to check the box that would allow me to run as admin.

So even after running MalBytes and AVG, I still think something is on my computer, and would like to run a log and have it looked at.

Any help you could give would be appreciated.

Dan

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#2 dvan

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Posted 04 January 2010 - 08:17 PM

Bump

#3 garmanma

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Posted 04 January 2010 - 09:50 PM

:trumpet:
Update mbam and run a FULL scan
Please post the results
=================

:flowers:
Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
===========================

:thumbsup:
SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
Mark
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#4 dvan

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Posted 04 January 2010 - 10:04 PM

Thanks for the reply, what is mbam?

#5 dvan

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Posted 04 January 2010 - 10:07 PM

Thanks again, I googled it, lol.

Also I am unable to run as administrator, how can I run as administrator? I am using vista home

Edited by dvan, 04 January 2010 - 10:07 PM.


#6 dvan

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Posted 05 January 2010 - 07:10 AM

Malwarebytes' Anti-Malware 1.43
Database version: 3495
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

1/5/2010 7:06:13 AM
mbam-log-2010-01-05 (07-06-13).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 286760
Time elapsed: 54 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 dvan

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Posted 05 January 2010 - 09:13 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/05/2010 at 08:40 AM

Application Version : 4.32.1000

Core Rules Database Version : 4445
Trace Rules Database Version: 2268

Scan type : Complete Scan
Total Scan Time : 01:01:15

Memory items scanned : 130
Memory threats detected : 0
Registry items scanned : 7340
Registry threats detected : 0
File items scanned : 173377
File threats detected : 7

Adware.Tracking Cookie
C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Cookies\Low\dan@2o7[2].txt
C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Cookies\Low\dan@ad.wsod[2].txt
C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Cookies\Low\dan@ad.yieldmanager[2].txt
C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Cookies\Low\dan@ads.nba[1].txt
C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Cookies\Low\dan@collective-media[1].txt
C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Cookies\Low\dan@content.yieldmanager[1].txt
C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Cookies\Low\dan@imrworldwide[2].txt

#8 garmanma

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Posted 05 January 2010 - 10:41 PM

I swear I already answered you earlier this evening
We do not use Hijack This per se
We use DDS which has a pseudo-HJT scan, so I believe your hosts file problem will not bother it
Give this a try and if it works follow the directions on where to post


Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

You will also be instructed to create a Root Repeal Log

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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