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net-worm.win32.mytob.t (maybe)


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#1 maypo52

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Posted 04 January 2010 - 10:57 AM

Hi,

I wasn't paying attention when a pop-up came up and said it detected a virus or something and I clicked OK thinking it was going to be quarentined or removed. That was a mistake. After I realized I've been zapped, I tried to run mbam but it would not start. Rebooted pc and then I got a message: Application error-googleupdate.exe exception breakpoint has been reached, and a similar message for iexplorer.exe. I was able to click ok to terminate the processes and windows would continue to come up, at least for a few minutes before it would become unresponsive. I tried again to run mbam and also hijackthis but the programs would not start. I then tried the same in safe mode, still could not run mbam oh hjt.

I downloaded the bitdefender antivirus app to make a bootable cd and ran that app. It found a couple of issues which it looked like it fixed, but after another reboot the problem remains. Oh, I forgot. I was also able to run the iobit 360 scanner which also found a few problems and supposedly fixed them, but again after a reboot the problem remains.

So it seems this malware has hidden itself pretty good.

So my question is; how can I get a hjt log file if I can't get the app to run? What should my next step be?

Thanks in advance for any instuctions that will help.

Regards,

Mark

PS. Forgot to describe my environment:

HP MediaCenter M7100Y
3gb mem
250gb hdd
Win XP Pro

Edited by maypo52, 04 January 2010 - 11:06 AM.


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#2 boopme

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Posted 04 January 2010 - 12:58 PM

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
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#3 maypo52

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Posted 04 January 2010 - 11:15 PM

I have posted the results of the scan in the hjt logs forum. I am waiting for the analysis and recommendations.

Thanks,

Mark

#4 boopme

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Posted 05 January 2010 - 12:14 AM

Good work..
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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