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Photo

No Wallpaper


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9 replies to this topic

#1 Pupil of PC

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Posted 03 January 2010 - 10:58 PM

I cannot apply wallpapers to my desktop. I have had this problem for at least 6 months. Recenty I used the system recovery which reinstalls all original software but does not do a full format. After running it I was able to apply wallpaper for one day. Now I only see the wallpaper that I have applied for a quick second when I shut the computer down or restart it. At no other time can I see any of the wallpapers that I tried to apply.

I did a search for a similar problem but was unable to find a solution that worked. What do I need to do to get my wallpaper to display?

Thanks

Dean W

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#2 Budapest

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Posted 03 January 2010 - 11:15 PM

Right click on the desktop and select Properties > Desktop tab > Customize Desktop button > Web tab. If there is an entry there delete it and then click OK. Now you hopefully should be able to change the desktop background.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Pupil of PC

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Posted 04 January 2010 - 04:38 PM

I have tried this and nothing is checked. This did not work.

Thanks

#4 Budapest

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Posted 04 January 2010 - 05:37 PM

What happens when you try to apply a wallpaper? Any error messages?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Pupil of PC

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Posted 04 January 2010 - 09:34 PM

No error messages at all.

#6 danjmilos

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Posted 04 January 2010 - 09:43 PM

P o PC,

Is that any wallpaper? What came with XP and what you've downloaded?

Dan

#7 Budapest

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Posted 04 January 2010 - 09:59 PM

Please download Malwarebytes Anti-Malware (v1.43) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 Pupil of PC

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Posted 05 January 2010 - 06:45 PM

Here is the log. I still cannot see my wallpaper.

Malwarebytes' Anti-Malware 1.43
Database version: 3497
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

05/01/2010 6:35:03 PM
mbam-log-2010-01-05 (18-35-03).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 397965
Time elapsed: 1 hour(s), 59 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 4
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\RelevantKnowledge (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\Wyyo (Adware.Zwangi) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Wyyo (Adware.Zwangi) -> Quarantined and deleted successfully.
C:\Program Files\InternetSecurity2010 (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.

Files Infected:
C:\jfjku.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\kebjtsx.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\rtxuh.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\sofxlipg.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\DVD Photo Slideshow Professional\uninst.exe (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP17\A0017273.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP17\A0017274.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\RLLS.DLL (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rlls.dll.vir (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\Wyyo\readme.html (Adware.Zwangi) -> Quarantined and deleted successfully.
C:\Program Files\Wyyo\uninstall.exe (Adware.Zwangi) -> Quarantined and deleted successfully.


Here is the log. I still cannot see my wallpaper.

Malwarebytes' Anti-Malware 1.43
Database version: 3497
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

05/01/2010 6:35:03 PM
mbam-log-2010-01-05 (18-35-03).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 397965
Time elapsed: 1 hour(s), 59 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 4
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\RelevantKnowledge (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\Wyyo (Adware.Zwangi) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Wyyo (Adware.Zwangi) -> Quarantined and deleted successfully.
C:\Program Files\InternetSecurity2010 (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.

Files Infected:
C:\jfjku.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\kebjtsx.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\rtxuh.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\sofxlipg.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\DVD Photo Slideshow Professional\uninst.exe (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP17\A0017273.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP17\A0017274.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\RLLS.DLL (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rlls.dll.vir (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\Wyyo\readme.html (Adware.Zwangi) -> Quarantined and deleted successfully.
C:\Program Files\Wyyo\uninstall.exe (Adware.Zwangi) -> Quarantined and deleted successfully.

#9 Budapest

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Posted 05 January 2010 - 06:56 PM

I think it's time to head on over to the HijackThis forum for a closer look.

Preparation Guide for use before posting a HijackThis Log

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 Orange Blossom

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Posted 06 January 2010 - 08:18 PM

Hello

I have split off your DDS log and put it in the HiJack This forum. You can find it here: http://www.bleepingcomputer.com/forums/t/284869/pupil-of-pcs-dds-log/ Please be sure to subscribe to the topic.

The reason why you could not upload those files is because you posted in the Am I Infected forum where attaching files isn't allowed. Had you posted in the HiJack This forum, you could have uploaded them with no problem.

Now that you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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