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Trojan Infection


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#1 spalladino25

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Posted 03 January 2010 - 08:00 PM

I've got a Trojan.SVChost/fake I can't get rid of. I'm affraid I have infection so bad all I can do is reformat. I really need some help with this. Thank you in advance.

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#2 boopme

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Posted 03 January 2010 - 08:04 PM

Hello can you run these??

RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.



TDDS Killer
  • Please download TDSSKiller.zip and save it to your desktop.
  • Extract the zip file to your desktop
  • Doubleclick tdsskiller.exe to run it.
  • When it finished press any key to continue.
  • If needed reboot the computer.
Let me know if after a reboot you are still having redirects.



Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 spalladino25

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Posted 09 January 2010 - 09:19 PM

Hello, Thank you for your help. I did exactly as you said. I ran the first 2 programs and then malwarebytes. The first program rkill set my anti-virus off. I had to disable my anti-virus for it to work. Below are the results of the malwarebytes scan. I'm not sure but it possible my previous scans with some of my other malware scanners got the trojan. Let me know if I should do anything else. Thanks again.

Malwarebytes' Anti-Malware 1.44
Database version: 3531
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

1/9/2010 8:13:37 PM
mbam-log-2010-01-09 (20-13-37).txt

Scan type: Quick Scan
Objects scanned: 100596
Time elapsed: 4 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 09 January 2010 - 09:36 PM

Well looks good any symtoms still around? Your AV is no longer seeing it either?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 spalladino25

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Posted 09 January 2010 - 10:31 PM

Correct. Perhaps everything is OK. Thanks for your help. I have a quick question for you though. If I wanted to learn more about computer security and know how to fix things myself do you have any suggestions on what I can read. There's so much out there I don't even know where to start. I want to get more informed about how to combat this stuff on my own. Thanks again.

#6 boopme

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Posted 09 January 2010 - 11:15 PM

Hi, Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.

Well there is a lot..
read our quietman7's excellent Tips to protect yourself against malware and reduce the potential for re-infection:,in post 17.

Read the BC Tutorials at the top of the Forum's page.

You can take a training course.. It's hard and requires dedication.
UNITE

Read info at one of our sister sites .. Calendar of Updates. Click the Security Updates link 2 below This one

Read at The Elder Geek on Windows XP

Excellent articles by Brian Krebs http://blog.washingtonpost.com/securityfix/archives.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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