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Google still redirecting after removal of SecurityTool


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5 replies to this topic

#1 SignaDeltaTao

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Posted 03 January 2010 - 07:16 PM

Greetings BC Community,

This is a long story, but here is what happened. A few weeks ago, before I went on a holiday vacation, a family member accidentally installed Security Tool on my computer, believing it to be a legitimate media player necessary to view content on a website. Needless to say, it was malware, and was kind of a nasty infection of my computer for awhile. However, I think I manged to get it out, with the exception that websites under the www.google.com domain name no longer function.

Here is what I did, in short:
--A series of scans with programs like SpyBot, Avast, MalWareBytes, and probably a couple of others I don't remember.
--I started it up on Safe Mode a few times to take a look at things and do some more scanning with some programs.
--I used System Restore to a point just before the infection took hold, and that seemed to help things as well.
--I then took the computer, since it had some non-sensitive county data on it (all of which is a matter of public record anyways so no worries there) to the IT department at the local courthouse to be looked at to be sure.
--They scanned it there with a program called Sheriff, or something like that, and told me there was nothing left on the computer in terms of malware. Namely, I had gotten Security Tool out, and the computer was 95% fixed. There was some slowness issues that they attributed to having too many anti-virus programs going at the same time and sucking up all of the system resources, and since I've de-installed a lot of them the computer is actually faster than it was before.

On the other hand, there is one more thing wrong with it, and that is whenever I try to use Google to search the browser just won't do anything. I'll attach pictures of just what exactly it is doing for Firefox and for IE8:

Firefox: Posted Image

Just the above header, with nothing but white space below it. In the past the browser has given me a "302 redirect" that asked me to click on a here; I left the link alone, since that was screaming more viruses right at me.

Internet Explorer: Posted Image

Again, just the above header, with nothing in the white space below it. IE did give me a "cannot connect to the Internet" warning a few times but whenever I asked it to diagnosis the problem it said my network was working fine.

I'm using Windows XP Home Edition and the most recent service pack (three, I believe). I've already set my topic here to notify me by email, though since I'm a Gmail user it is kind of difficult to get into. I can check it by using a proxy and loading Google that way, and it will still search and work everything, only I have to look at Gmail in the basic HTML mode. I just can't use google.com itself proper without the computer stalling. Everything else works--Bing, Yahoo, Altavista, Lycos are all fine, I just can't get Google going. Can anybody help me here? The IT guys said it wasn't that big of a deal to fix, they just couldn't legally do it since this is a personal computer and county records weren't threatened.

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#2 boopme

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Posted 03 January 2010 - 08:16 PM

Hello and welcome. I never heard of Sheriff. Not the end of the world but to be safe, I want to run just 2 scans here and then we see what we do next.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


If you removed it... Please download Malwarebytes Anti-Malware and save it to your desktop.


Please read and follow all these instructions .
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 SignaDeltaTao

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Posted 03 January 2010 - 09:22 PM

Did MBAM...

Here is the output it gave me:

Malwarebytes' Anti-Malware 1.43
Database version: 3490
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/3/2010 7:49:49 PM
mbam-log-2010-01-03 (19-49-49).txt

Scan type: Quick Scan
Objects scanned: 146773
Time elapsed: 17 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Then I restarted, and did the other one you requested...

Here is its output:

GooredFix by jpshortstuff (02.01.10.1)
Log created at 20:18 on 03/01/2010 (Scott)
Firefox version 3.5.6 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [22:17 29/06/2005]
{CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA} [18:32 21/08/2009]
{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} [08:34 18/11/2007]
{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} [17:48 19/03/2008]
{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [14:18 01/09/2008]
{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} [23:57 17/03/2009]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [17:19 03/07/2009]
{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} [17:37 06/08/2009]
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [00:42 04/11/2009]

C:\Documents and Settings\Scott\Application Data\Mozilla\Firefox\Profiles\3udpoqxo.default\extensions\
autopager@mozilla.org [18:14 18/12/2009]
moveplayer@movenetworks.com [01:43 28/01/2009]
{0545b830-f0aa-4d7e-8820-50a4629a56fe} [00:37 04/12/2009]
{20a82645-c095-46ed-80e3-08825760534b} [16:21 03/01/2010]

C:\Documents and Settings\Scott\Application Data\Mozilla\Firefox\Profiles\cjimizp9.Default User\extensions\
{7affbfae-c4e2-4915-8c0f-00fa3ec610a1} [03:10 21/02/2008]
{972ce4c6-7e08-4474-a285-3208198ce6fd} [00:53 27/08/2005]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [23:57 17/03/2009]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [06:22 21/12/2009]

-=E.O.F=-

#4 boopme

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Posted 03 January 2010 - 10:29 PM

Google still dead? Then you will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 SignaDeltaTao

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Posted 04 January 2010 - 12:02 AM

Google is, indeed, still dead. It's doing what it was doing before.

I followed steps 6 through 8, and posted the results here...

http://www.bleepingcomputer.com/forums/t/284058/google-still-redirecting-after-removal-of-securitytool/

Everything went okay. Thank you for your help thus far. This isn't that pressing of a problem--there are other search engines, and I can still use Google and Gmail if I go through a proxy--but it is still annoying and cleaning it will be a great help.

Let me know if you need anything else or I did something wrong in the other thread.

#6 boopme

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Posted 04 January 2010 - 11:41 AM

OK<thank you. It will be a day or so till the HJT Team review that log and work up a fix...

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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