Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Internet Security 2010 Virus After-Effects


  • Please log in to reply
16 replies to this topic

#1 cobrient

cobrient

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 03 January 2010 - 06:36 PM

Hi all,

I am brand new to this forum. On December 30th I got the IS2010 Virus on my desktop computer (Windows XP).
I was able to go through the steps of using Malwarebyte's Anti Malware to remove the program and MOST of the trojans that went with it. I have been using the fully paid for versions of MacAfee, Ad-Aware, and StopZilla to scan my system.

However, there has been a bunch of leftover residue on my system. I am still finding a few trojans every time I restart my computer.
In particular these seem to prevent me from opening the windows upgrade advisor program and my graboid client. I double click to open these and then nothing happens even though they show up as running processes in the task manager.
Also, both my mozilla and iexplorer seem infected with some sort of broswer hijacker. I cannot search with yahoo or google without being redirected to weird search sites.

If anyone could offer some input or advice I would greatly appreciate it.

I'm thinking of trying to do a system upgrade to Windows 7 and cleanly wiping the desktop--but I am unsure how to go about a clean wipe without the disks--I used my mom's software to load windows onto my computer months ago.

Thanks in advance for your help.

Best,

Caitlin

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 03 January 2010 - 07:39 PM

Hello and welcome. I see you are new. As there is no HJT log I am moving this to the Am I Infected forum..

Please post your MBAM (Malwarebytes) log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 cobrient

cobrient
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 04 January 2010 - 10:33 PM

I am unable to restart in safe mode. I get to the advanced options screen, select safe mode and it keeps giving me an error message.

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 04 January 2010 - 11:23 PM

OK, run it in Normal please.. Post the log.


SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 cobrient

cobrient
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 05 January 2010 - 12:16 AM

Here is the log from the last time I ran malwarebytes:

Malwarebytes' Anti-Malware 1.43
Database version: 3481
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

1/4/2010 6:38:34 AM
mbam-log-2010-01-04 (06-38-27).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 198928
Time elapsed: 4 hour(s), 52 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\config\systemprofile\Templates\info.tmp (Trojan.Dropper) -> No action taken.



I am currently running a full scan with SUPERAntiSpyware. Unfortunately, the repair feature did not work for the SafeBoot key.

I really appreciate your help. I'll post the log from this scan when it has completed.

#6 cobrient

cobrient
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 05 January 2010 - 12:17 AM

Should I post a HiJack This log as well?

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 05 January 2010 - 12:29 AM

No not here,HJT logs go else where. I'll tell as we may have to after I see the other log. I'm leaving now tho till the mornong.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 cobrient

cobrient
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 05 January 2010 - 02:13 AM

Here is the most recent log you asked for. Sorry it took so long. Whenever you get around to looking at it, that'll be great.
Unfortunately I won't be back online until 7 pm PST .

Thanks again for everything. Here is the log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/04/2010 at 10:42 PM

Application Version : 4.32.1000

Core Rules Database Version : 4444
Trace Rules Database Version: 2268

Scan type : Complete Scan
Total Scan Time : 01:28:29

Memory items scanned : 539
Memory threats detected : 0
Registry items scanned : 5275
Registry threats detected : 4
File items scanned : 78291
File threats detected : 63

Trojan.Agent/Gen-Ertfor
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A5BF49A2-94F1-42BD-F434-3604812C807D}
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A5BF49A2-94F1-42BD-F434-3604812C807D}

Adware.Tracking Cookie
C:\Documents and Settings\Caitlin\Cookies\caitlin@microsoftwga.112.2o7[1].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@ad.wsod[2].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@feed.validclick[1].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@app[2].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@ad.yieldmanager[2].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@statse.webtrendslive[1].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@server.iad.liveperson[3].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@overture[1].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@www.stopzilla[2].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@wsclick.infospace[1].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@www.googleadservices[1].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@stopzilla[1].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@server.iad.liveperson[2].txt
C:\Documents and Settings\Caitlin\Cookies\caitlin@doubleclick[1].txt
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
statse.webtrendslive.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.legolas-media.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
cdn4.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
cdn4.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
cdn4.specificclick.net [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.atdmt.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.specificmedia.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.atdmt.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.mediaplex.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.mediaplex.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.bs.serving-sys.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.apmebf.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.zedo.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.zedo.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.zedo.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.adlegend.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.questionmarket.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.questionmarket.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\Caitlin\Application Data\MozillaControl\profiles\MozillaControl\gntguc93.slt\cookies.txt ]
C:\Documents and Settings\NetworkService\Cookies\system@intermundomedia[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@click.fastpartner[1].txt

Rogue.InternetSecurity2010
HKU\.DEFAULT\Software\IS2010
HKU\S-1-5-18\Software\IS2010

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 05 January 2010 - 11:05 AM

OK,not a problemm.. looks like we hit it there..
Next Update MBAm
Open MBAM in normal mode and click Update tab, select Check for Updates

Now run RKill as soon as it is done run MBAM again..

RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.
Post the MBAM log and test for safe mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 cobrient

cobrient
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 05 January 2010 - 10:07 PM

Hi,

Just wanted to update you... I just got home.

Updated MBAmM, ran RKill, currently running MBAM again.

Should I be doing another full system scan? Sadly they take about an hour and a half to complete...

If I don't hear from you I'll let the full scan continue and post the log when it has completed.

Thanks so much.

Caitlin

#11 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 05 January 2010 - 10:56 PM

Hello actually here we only need the Quick scan. But unfortunately MBAM is probably one of the few Malware scanners to be less that an hour.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 cobrient

cobrient
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 05 January 2010 - 11:13 PM

Will full scan be okay? It's already 1 hr and 7 min in...

#13 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 05 January 2010 - 11:29 PM

Yes it's fine.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 cobrient

cobrient
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 05 January 2010 - 11:29 PM

Just did an MBAM QuickScan. Here's the log:

Malwarebytes' Anti-Malware 1.43
Database version: 3499
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/5/2010 8:28:42 PM
mbam-log-2010-01-05 (20-28-42).txt

Scan type: Quick Scan
Objects scanned: 109655
Time elapsed: 3 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#15 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 05 January 2010 - 11:45 PM

Hello Caitlin. Do we have safe mode back?
How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users