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"Application cannot be executed. The file ____ is infected."


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#1 N. Robinson

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Posted 03 January 2010 - 03:07 PM

Two days ago, the symptoms began. First "Google Installer has stopped working" would pop up every five minutes or so. Upon starting the computer "MSAScui cannot be initialized" (or something like that) and "Windows Defender User Interface Has Stopped Working." THEN I started hearing advertisements. I couldn't see them, and no programs seemed to be open. But voices discussing everything from Longer Lasting Cough Medicine to Madagascar Tourism would begin to chatter every so often. Then fake anti-spyware warnings would pop up in the bottom right corner of the screen. Then links to pornographic websites would pop up on the desktop.

This was bothersome, so I downloaded and ran SpyBot S&D and Malwarebytes Anti-Malware. The problems stopped for an hour. THEN Google Installer Has Stopped Working came back. And the ads! Plus a DIFFERENT anti-spyware warning. "Antivirus software alert" is the heading. It informs me that:

INFILTRATION ALERT
Your computer is being attacked by an Internet Virus. It could be a password-stealing attack, a trojan-dropper or similar."
....
Do you want to block this attack?

And bigger red boxes periodically pop up, saying "Spyware Alert! Activate Your antivirus software." What's more, while pornographic shortcuts no longer appear on the desktop, pornographic websites (and erectile dysfunction sites!) keep opening in new internet explorer windows.

Here's where things are really horrible, though: I can't open a single program. "Application cannot be executed. The file ______ is infected. Do you want to activate your antivirus software now?" comes up as a Windows Security Alert. (I think I saw that the "software" it's peddling is called Antivirus Live.) This message pops up every second for another .exe process (usually searchprotocolhost.exe). But it also pops up when I try to open anything, including Malwarebytes and VIPRE Rescue, which I put on a memory card. This is true even in Safe Mode (at least for Malwarebytes. My card with VIPRE is not showing up in Safe Mode)

I decided I would scuttle the entire ship. I tried to reinstall Windows. But there was an instant error message, which said I did not have enough space for temporary files. Microsoft says that this must be fixed by adjusting some settings (something about partitions). But, of course, the virus won't let me open the Computer Management menu! So the error keeps coming up.

So what do I do????? I am running Windows Vista on a Dell Inspiron 1420.

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#2 boopme

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Posted 03 January 2010 - 04:12 PM

Hello,Please run these.
TDDS Killer
  • Please download TDSSKiller.zip and save it to your desktop.
  • Extract the zip file to your desktop
  • Doubleclick tdsskiller.exe to run it.
  • When it finished press any key to continue.
  • If needed reboot the computer.
Let me know if after a reboot you are still having redirects.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Minotaur1967

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Posted 04 March 2011 - 07:25 PM

Hi

Re above solution by BoopMe :) Worked ... I hunted around as my friends laptop had the same / similar malware. After following your steps, all sorted.
Thought I should register and convey my thanks. Even though this was posted more than a year ago, it still was relevant today.

Regards

:) :thumbup2:

#4 boopme

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Posted 06 March 2011 - 07:45 PM

Thank You!!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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