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Followed 8 Steps and still have redirect problem


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2 replies to this topic

#1 jacobeankc

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Posted 03 January 2010 - 01:49 PM

Hello! First off, thank you for the 8 step method... it was a big help. But I'm still having the browser redirect problem (believe it started with Virtumonde) and anytime I go online, I'm being hit by more bad stuff. I have also discovered I can't boot in safe mode and my "system restore" tab has gone missing (even when I follow instructions on how to fix it, it won't come back).

I'm not a tech type person, so I'm not sure what to do now.

I have a little netbook running Widows XP Home SP3.

THANKS in advance for any help you can offer!

Below are the requested logs (think I did everything right).

DDS:

DDS (Ver_09-12-01.01) - NTFSx86
Run by my_computer at 11:12:18.62 on Sun 01/03/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.566 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Asus\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\my_computer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [Google Update] "c:\documents and settings\my_computer\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [ETDWare] c:\program files\elantech\ETDCtrl.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [eBook Library Launcher] c:\program files\sony\reader\data\bin\launcher\Reader Library Launcher.exe
dRun: [sdotdmkp] c:\windows\system32\config\systemprofile\local settings\application data\vekpwd\dqkysysguard.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
dPolicies-system: DisableRegistryTools = 1 (0x1)
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli yivilaje.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\my_com~1\applic~1\mozilla\firefox\profiles\2jn0kcrc.default\
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\documents and settings\my_computer\application data\mozilla\firefox\profiles\2jn0kcrc.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\documents and settings\my_computer\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\sony\reader\data\bin\npebldetectmoz.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-13 214664]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-7-3 93320]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-7-3 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-7-3 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-7-3 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-7-3 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-7-3 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-7-3 40552]
S0 ekkuvf;ekkuvf; [x]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-7-3 34248]
S3 ndisdrv;ndisdrv;\??\c:\windows\system32\ndisdrv.sys --> c:\windows\system32\ndisdrv.sys [?]

=============== Created Last 30 ================

2010-01-02 01:24:10 0 ----a-w- c:\windows\system32\18467.exe
2010-01-02 01:02:11 1 ----a-w- C:\s
2010-01-01 18:17:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-01 18:17:20 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-01 18:17:20 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-01 17:53:26 0 ----a-w- c:\windows\system32\19385.exe
2010-01-01 17:35:34 0 d-----w- C:\VundoFix Backups
2010-01-01 01:13:48 0 d-----w- c:\program files\TrendMicro
2010-01-01 00:27:56 0 ----a-w- C:\LOG7EF.tmp
2010-01-01 00:27:07 57600 -c--a-w- c:\windows\system32\dllcache\redbook.sys
2010-01-01 00:27:07 57600 ----a-w- c:\windows\system32\drivers\redbook.sys
2009-12-31 00:59:49 0 d-----w- c:\docume~1\my_com~1\applic~1\Malwarebytes
2009-12-31 00:59:34 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-31 00:51:10 0 d-----w- C:\_OTM
2009-12-30 20:43:00 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-30 20:43:00 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-12-22 18:41:55 29860 ---ha-w- c:\windows\system32\mlfcache.dat
2009-12-13 01:42:56 0 d-----w- c:\documents and settings\my_computer\Library
2009-12-13 01:41:38 0 d-----w- c:\program files\common files\Sony Shared

==================== Find3M ====================

2010-01-02 19:06:06 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-31 01:07:40 23552 ----a-w- c:\windows\system32\wdmaud.drv
2009-12-19 02:35:11 1536 ----a-w- c:\docume~1\my_com~1\applic~1\wklnhst.dat
2009-10-29 05:38:23 667136 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2008-05-07 08:34:00 15523560 ----a-w- c:\program files\U1 Setup.exe

============= FINISH: 11:14:20.46 ===============

Attached Files



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#2 Shannon2012

Shannon2012

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Posted 11 January 2010 - 02:30 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Shannon

#3 schrauber

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Posted 18 January 2010 - 03:23 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
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