I am not sure if this is an HP problem or a problem with Win 7? It seems like it has always happened,when we are using the Internet (IE 8): and it occurs, when we are just doing normal 'surfing' or checking MSN or Yahoo emails; no hardcore downloading, gaming, or multi-tasking going on.
Would you be able to tell us where to go to find the issue? I would really appreciate your help. You guys (at BleepingComputer) were so great with us last year, when we had a maleware issue. Thanks again for your time.
Operating System: Microsoft Windows 7 Home Premium, 64bit
Antivirus Software: Webroot Internet Security Essentials
Firewall: Windows (Generic) Firewall and Webroot
Computer: HP TouchSmart300-1020
Processor: AMD Athlon II X2 235e (2.7 GHz)
RAM installed: 4 GB DDR3 SDRAM
Hard drive: 500 GB
Graphics Processor / Vendor: ATI Radeon HD 3200 Shared video memory (UMA)
Edited by jujie_wan kenobi, 02 January 2010 - 09:53 PM.