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TS-H552D will not read DVD


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4 replies to this topic

#1 Ram53

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Posted 02 January 2010 - 10:52 PM

This cd drive will read a blank CD, DVD. It will burn a CD and DVD. It will read a burnt CD, DVD. However it will not read an install CD or a movie DVD. I get the same thing in XP, this is a dual boot. Any ideas, I have searched the net and have not found a workable solution.

Thanks

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#2 rigacci

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Posted 03 January 2010 - 09:14 AM

A firmware upgrade or reinstall might fix that. But whether that is available and possible for you to flash is something else.

A replacement can be had for about $40-50, so it is hard to justify spending too much time resolving it.

I hope this helps.

DR

#3 Ram53

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Posted 04 January 2010 - 03:24 AM

I've tried all that and right now i'm unemployed so I can't afford to buy a new drive and I'd like to get this one working. I have searched all over the net an I notice many people are having the same type of problems.

Thanks anyway

#4 hamluis

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Posted 04 January 2010 - 11:30 AM

Have you tried cleaning the lens...or removing the upper/lower filters?

Upper & Lower Filters - http://delltrain.wordpress.com/2008/07/15/...d-lower-filter/

Although a routine procedure which seems to solve various optical drive problems...the above involves editing the registry. At the minimum, any user preparing to do so...should back up the registry before proceeding with the attempted edit. An excellent tool for doing such is ERUNT Registry Backup Tool - http://www.snapfiles.com/get/erunt.html.

Louis

#5 Ram53

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Posted 05 January 2010 - 07:09 PM

Yes, I have done all that already.




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