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Dell XP dying!!


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6 replies to this topic

#1 steveo351

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Posted 02 January 2010 - 06:17 PM

Hi guys my Dell with xp is dying.. i think i got a lot of viruses and spyware. Norton wont remove some.
My internet is being slowed, and my pc is real slow.
Yeah i know she is old, but she can perform better!

You guys have helped me before, and fixed all my issues, so any help appreciated!!
STeve :thumbsup:

Edit: Moved topic from Windows 95/98/ME to the more appropriate forum. ~ Animal

Edited by Animal, 02 January 2010 - 10:35 PM.


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#2 Derek Ellis

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Posted 13 January 2010 - 08:35 PM

sounds like you need to do a reinstall of the OS.

If you dont have the Disks...well...you are done. Microsoft i think just ended support for Windows 2000 last year.

If you do, i personally have never reinstalled anything other than Windows Xp and later versions. My only logical guess would be to boot from the disk drive, and then follow prompts, if any come up.

#3 Derek Ellis

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Posted 14 January 2010 - 12:51 AM

Dummy me...you are running Xp.

Well...you just need to do a Re-install of the OS. Hope you got the Disks and product key!

#4 roadclosed

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Posted 14 January 2010 - 05:12 AM

Do you have Malwarebytes and Superantispyware programs on there?

If so you might fully update both, reboot and run full computer scans and let us see their reports to hopefully see the extent of the problem

#5 EXPERT_COMPUTER

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Posted 23 January 2010 - 12:12 AM

reinstall the os that might help :thumbsup:

#6 matt3

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Posted 26 January 2010 - 07:13 PM

I would reformat and reinstall XP as long as you dont have and important files they will be deleted.

#7 boopme

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Posted 26 January 2010 - 09:04 PM

Or run this and see what it shows.
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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