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Windows 7 BSOD


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#1 s2moore

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Posted 02 January 2010 - 05:12 PM

Any idea what's causing this?

Thanks.



Microsoft ® Windows Debugger Version 6.11.0001.404 X86
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82a54000 PsLoadedModuleList = 0x82b9c810
Debug session time: Sat Jan 2 00:05:36.659 2010 (GMT-5)
System Uptime: 0 days 11:28:08.081
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols

Loading unloaded module list
......
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 84cbab80, Physical Device Object of the stack
Arg3: 82b7aae0, Functional Device Object of the stack
Arg4: 85cbe410, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: 85cbe410

DEVICE_OBJECT: 8637e028

DRIVER_OBJECT: 862b4a70

IMAGE_NAME: tunnel.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc91b

MODULE_NAME: tunnel

FAULTING_MODULE: 8e0a2000 tunnel

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 82a90054 to 82b30d10

STACK_TEXT:
82b7aa94 82a90054 0000009f 00000003 84cbab80 nt!KeBugCheckEx+0x1e
82b7ab00 82a8f8e8 82b7abac 00000000 82b87280 nt!PopCheckIrpWatchdog+0x1f5
82b7ab38 82abe04d 82b95a20 00000000 3857e534 nt!PopCheckForIdleness+0x73
82b7ab7c 82abdff1 82b7dd20 82b7aca8 00000001 nt!KiProcessTimerDpcTable+0x50
82b7ac68 82abdeae 82b7dd20 82b7aca8 00000000 nt!KiProcessExpiredTimerList+0x101
82b7acdc 82abc20e 00285205 86fc9d48 82b87280 nt!KiTimerExpiration+0x25c
82b7ad20 82abc038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
82b7ad24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_IMAGE_tunnel.sys

BUCKET_ID: 0x9F_IMAGE_tunnel.sys

Followup: MachineOwner
---------

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#2 OldGrumpyBastard

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Posted 02 January 2010 - 07:29 PM

Are you using a beta version of Windows 7? If you are a hotfix is available to correct the "tunnel.sys" error:

http://support.microsoft.com/kb/967186

If you aren't using a beta version this may not apply.
Does this look like an OldGrumpyBastard or what?

#3 s2moore

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Posted 02 January 2010 - 11:01 PM

This is the 32 bit RTM version (Ultimate).

#4 OldGrumpyBastard

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Posted 03 January 2010 - 09:49 AM

What does RTM mean to you? To me it means "Ready To Market"...Even though it is probably close to a final version it could still be considered "beta"...You didn't purchase this version through Microsoft...It seems to me that it is a trial version which leads me to a grey area upon the legality (according to the guidelines of this website) on giving further advice concearning your issue...Perhaps a Moderator can clear this up...

Edited by OldGrumpyBastard, 03 January 2010 - 09:50 AM.

Does this look like an OldGrumpyBastard or what?

#5 s2moore

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Posted 03 January 2010 - 10:08 AM

RTM (release to manufacturing) is the final gold version, it is not the beta or the RC. Build 7600.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

BuildLabEx = 7600.16385.x86fre.win7_rtm.090713-1255


This same version information is available in the debugger output in my original post.

Edited by s2moore, 03 January 2010 - 01:18 PM.


#6 s2moore

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Posted 03 January 2010 - 10:16 AM

I'm not sure where you get your assumption that this is some "grey" area or illegal version of windows. This is the final (gold) version of Windows 7 Ultimate, obtained thru a valid MSDN subscription (release date August 6, 2009), and it was absolutely purchased thru microsoft!

http://www.theregister.co.uk/2009/08/06/wi..._7_rtm_technet/

Edited by s2moore, 03 January 2010 - 06:22 PM.


#7 OldGrumpyBastard

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Posted 03 January 2010 - 03:39 PM

my mistake...accept my appology
Does this look like an OldGrumpyBastard or what?




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