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Browser Hijack: Search Redirect Infection


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#1 vk01

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Posted 02 January 2010 - 12:30 PM

A couple of days ago my older desktop contracted Antivirus Live; after much effort I was able to clean it out using Malware Bytes, ESET scan, Windows Defender (my regular Symantec AntiVirus never found anything), but the system is stil infected with the browser search redirect virus; occurs in both IE and FF for Google, Live Search and Yahoo alike.
No tools report any problems - Norton, Windows Defender, Malware Bytes, ESET, CWSShredder - all come back with "No threats found". Also, I (1) cannot get into Safe mode using F8 - it just proceeds to normal boot, flashing the black Safe Boot screen for just one second; (2) cannot change the wallpaper; (3) Windows XP Firewall stopped working and its options are all grayed out.

I ran the DDS tool and tried to run RootRepeal 3 times but unsuccessfully as crashed the system every time. It starts OK, I proceed to Scan as directed, and then after ~5 min. the system just crashes and reboots itself. At one point, I think I was able to see an error message from Root Repeal with something like "Unable to initialize the driver! Please contact the author!". After reboot, I did find a Root Repeal report anyway, see attached.

I truly appreciate your help. I have been trying to cleanse this box for days (and nights), with only partial success. THANK YOU SO MUCH.

Attached Files


Edited by vk01, 02 January 2010 - 12:47 PM.


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#2 etavares

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Posted 10 January 2010 - 09:07 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  • Click on the My Controls link at the top of the page to enter your control panel.
  • Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  • Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  • Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.
Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 extremeboy

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Posted 16 January 2010 - 12:08 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
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Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

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