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how to remove antivirus live

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#1 md mike

md mike

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Posted 02 January 2010 - 11:27 AM

Returned from 17 days with computer turned off. No problems prior to restart on 12/31/09. Using Compac desktop running windows xp, internet connection via comcast with their provided MacAffee security suite. Wired access via comcast to house, computer in issue receives signal wirelessly.
Did look at a variety of websites normally visited, did not intentionally click on unknown/not previously visited sites, but might have inadvertently rolled over some link that opened.
Had a security warning pop up, telling me that my computer was infected, etc. Anitivirus Live shield with blue and white stripes installed itself in the tool bar. Kept declining all popups, but eventually could not access any websites, email, etc.
After doing some google searching, decided to follow the following self-help steps - restart pc, quickly go to task manager and stop run of the 'sysguard.exe' file, then go to bleeping computer to register and then download combofix.
Was able to stop run of sysguard.exe in task manager, did get to blcom and got registered.
At this point, I am using the email functions on my pc rather than another machine - the antivirus live shield is gone from the tray and I have not had any popups from them appear during this session.
What to do next, please?
thank you, md mike

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#2 trev47


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Posted 02 January 2010 - 01:59 PM

Try using the guide below.

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