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Spybot will not finish


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#1 Nixit

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Posted 02 January 2010 - 10:45 AM

I have pop up issues and the browser is running very slow. I tried running spybot and it will not finish because of virtumonde.prx,.dll,.atr,.sdn. I have tried to do this a couple of times with no success. I want to post a Hijack This log, but one of the post's recommends running spybot or other antivirus software first. What should I do now? Thanks Nick

EDIT: As the instructions state, if you cannot complete a task, move to the next one, or if unable to complete scans post your log.

EDIT: Edit made to avoid showing a reply other than OP.

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#2 boopme

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Posted 02 January 2010 - 04:56 PM

Hello I moved your post To the Am I nfected forum..
Just run the HJT ?DDS section and post that.

Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
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#3 Nixit

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Posted 02 January 2010 - 05:57 PM

OK thanks I will do!

#4 boopme

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Posted 02 January 2010 - 06:43 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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