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System Shutdown NT AUTHORITY\SYSTEM


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2 replies to this topic

#1 thefloyd

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Posted 02 January 2010 - 02:26 AM

I keep getting this message saying the system is shutting down and it was initiated by NT AUTHORITYSYSTEM and Windows must restart because the DCOM Server Process Launcher service terminated unexpectedly. This is the HiJackThis log im not sure what else I need to include so if there is anything more just let me know.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 1:08:17 AM, on 1/2/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32ZoneLabsvsmon.exe
C:WINDOWSSystem32WLTRYSVC.EXE
C:WINDOWSExplorer.EXE
C:WINDOWSSystem32bcmwltry.exe
C:Program FilesCheckPointZAForceFieldIswSvc.exe
C:Program FilesLavasoftAd-AwareAAWService.exe
C:WINDOWSsystem32spoolsv.exe
c:program filesidtxpm09_6047v002wdmSTacSV.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:Program FilesBonjourmDNSResponder.exe
C:Program FilesJavajre6binjqs.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesiTunesiTunesHelper.exe
C:Program FilesJavajre6binjusched.exe
C:Program FilesZone LabsZoneAlarmzlclient.exe
C:Program FilesSkypePhoneSkype.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesSpeedFanspeedfan.exe
C:Program FilesiPodbiniPodService.exe
C:Program FilesCheckPointZAForceFieldForceField.exe
C:Program FilesiTunesiTunes.exe
C:Program FilesSkypePlugin ManagerskypePM.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesCheckPointZAForceFieldISWMGR.exe
C:Program FilesCheckPointZAForceFieldISWMGR.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceHelper.exe
C:Program FilesCommon FilesAppleMobile Device Supportbindistnoted.exe
C:Program FilesLavasoftAd-AwareAAWTray.exe
C:WINDOWSsystem32msiexec.exe
C:Program FilesTrendMicroHiJackThisHiJackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:WINDOWSsystem32userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:Program FilesCheckPointZAForceFieldTrustCheckerbinTrustCheckerIEPlugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:Program FilesCheckPointZAForceFieldTrustCheckerbinTrustCheckerIEPlugin.dll
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 8.0ReaderReader_sl.exe"
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe"
O4 - HKLM..Run: [ZoneAlarm Client] "C:Program FilesZone LabsZoneAlarmzlclient.exe"
O4 - HKLM..Run: [Qlivowucafojuf] rundll32.exe "C:WINDOWSefesozoqocefuwej.dll",Startup
O4 - HKCU..Run: [Skype] "C:Program FilesSkypePhoneSkype.exe" /nosplash /minimized
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKUSS-1-5-18..Run: [asg984jgkfmgasi8ug98jgkfgfb] C:WINDOWSTEMPspoolsv.exe (User 'SYSTEM')
O4 - HKUS.DEFAULT..Run: [asg984jgkfmgasi8ug98jgkfgfb] C:WINDOWSTEMPspoolsv.exe (User 'Default user')
O4 - Startup: SpeedFan.lnk = C:Program FilesSpeedFanspeedfan.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:PROGRA~1COMMON~1SkypeSKYPE4~1.DLL
O20 - AppInit_DLLs: C:WINDOWSsystem32kbdsock.dll,jeruvote.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:WINDOWSsystem32browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:WINDOWSsystem32browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: ZoneAlarm ForceField IswSvc (IswSvc) - Check Point Software Technologies - C:Program FilesCheckPointZAForceFieldIswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:Program FilesJavajre6binjqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:Program FilesLavasoftAd-AwareAAWService.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:program filesidtxpm09_6047v002wdmSTacSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:WINDOWSsystem32ZoneLabsvsmon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:WINDOWSSystem32WLTRYSVC.EXE

--
End of file - 6866 bytes

i also keep getting redirected to odd pages when clicking on google search links. its getting very annoying and i really want to get rid of whatever is causing this

Edited by Amazing Andrew, 02 January 2010 - 04:53 AM.


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#2 etavares

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Posted 10 January 2010 - 09:03 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
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#3 extremeboy

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Posted 16 January 2010 - 12:07 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

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