Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

THIRD TIME LUCKY !!!


  • Please log in to reply
4 replies to this topic

#1 AnnetteJB

AnnetteJB

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:06:03 PM

Posted 01 January 2010 - 07:19 AM

Okay, I will try and get all my problems listed here, and hopefully unconfuse everyone......

Running home PC with Windows XP Home

1 - Occasionally when I try and open a web page, the mouse 'freezes' with what looks like 'barcode' lines behind it.

2 - Occasionally when I try and open a web page, monitor screen goes black, a buzzing sound comes from monitor and there is a loud 'squealing' noise from somewhere, but because I am partially deaf I cannot pinpoint that noise.
Sometimes PC turns off, then re-starts and goes to 'welcome' screen; other times I have to turn PC off at power switch.

3 - When I downloaded Firefox web browser, I got an 'access denied' message - referred to configuration of URL settings.

4 - I have scanned my PC with Avira AntiVirPersonal and all scans have come back clean. This appears to be the only antivirus I have on PC except for Windows Defender. I did try to download another couple of antispyware programs as suggested by your members, but was unable to open them..........

5 - PC has recently come back from technician who cleaned hard drive etc and installed more RAM. Someone suggested I take the back off PC and check that RAM is secure, but I am not confident enough to do that.

6 - I do not understand most technical terms, so please, could I have explanations in plain, everyday, language.....


(My original post about being unable to download and save from internet was to do with Laptop running Vista.......this is now being sorted by technician and no longer applies.)


Hope this has solved some confusion......

Thanx to all for your time and patience.

Annette

BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:05:03 AM

Posted 01 January 2010 - 10:49 AM

a buzzing sound comes from monitor

Is this an old CRT monitor or a newer flat panel screen?
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 AnnetteJB

AnnetteJB
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:06:03 PM

Posted 01 January 2010 - 11:12 AM

flatscreen monitor, although it is about four years old.

Annette

#4 AnnetteJB

AnnetteJB
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:06:03 PM

Posted 25 January 2010 - 04:12 AM

Could someone PLEASE help with these problems as they are still occuring, particularly the mouse freezing problem.

Thanx - Annette

#5 petewills

petewills

  • Members
  • 1,378 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Birmingham, UK
  • Local time:10:03 AM

Posted 25 January 2010 - 10:21 AM

I did try to download another couple of antispyware programs as suggested by your members, but was unable to open them


SuperAntiSpyware - alternative installer, where the normal setup file will not run:

http://www.superantispyware.com/supportfaq...lay.html?faq=71

Malwarebytes:

http://www.malwarebytes.org/mbam.php

Important: Rename the downloaded mbam-setup.exe file to mb.exe to help work
around certain malware that will block it from being run, or to a name of your choosing.

Note: try installing in safe mode, if the normal setup doesn't work.

Sounds to me as if you would be better off with a clean re-install of XP.

btw, have you tried a different Monitor and Mouse.

Edited by petewills , 25 January 2010 - 10:35 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users