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Missing DLL on reformatted laptop


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#1 DnDer

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Posted 31 December 2009 - 10:10 PM

HkWndName: hkcmd.exe - Bad image

The application or DLL C:\WINDOWS\system32\jgfxrvc.dll is not a valid windows image. Please check this against your installation diskette.

The above message appears whenever the user logs into their recently reformatted computer. Research tells me that it's part of Intel's hot keys program for its special keyboards. What I haven't found was a way to actually correct the problem. Most of the posts out there that I've found have told me to just turn off hkcmd in msconfig. For this particular user, I'd much rather install it, but I can't seem to come up with the right software to install.

And since the dll seems to be randomly named, or at least doesn't generate any google results, it's not as easy as copying a dll from one windows machine to another.

Doe anyone have a link handy to the actual software for download? I just can't seem to do a proper internet search to save my life tonight.

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#2 garmanma

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Posted 31 December 2009 - 11:52 PM

it's part of Intel's hot keys program for its special keyboards.



More Information
Part of the drivers for boards with Intel 81x graphics chips.
Allows you to define hotkey combinations to change video resolutions.
This is not something that most users do often, and it can be done through Control Panel (Intel Graphics icon) or Desktop Properties pretty quickly.


Maybe some other place to look
Mark
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